Question about Microsoft Computers & Internet
Please elaborate your problem providing us with more details of the problem and also the operating system of the computer.
Also, let us know whether any changes were made in the computer, like any file was deleted or a program was added/removed.
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Posted on Oct 09, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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The phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. clear off all the messages in your inbox and outbox as some of them may contain corrupt files. If not Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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