Question about XM Radio Dual XMP7000 Auto In-Dash CD player and XM Satellite Radio
I just bought an American Volkswagen Jetta and brought it back to Canada. I called XM Canada to load my factory XM Stereo. The Stereo has a fully functional preview channel but then it goes to "loading" for about 10-15 minutes, then it says "Failure". XM Canada said they have never heard of this and I need to bring it back to the Dealership.
Anyone have any suggestions why it will not load?Is it possible that there is an issue that the XM Radio was once registered in the US and now I am trying to register this radio in Canda.
I had the same issue. I called XM multiple time to have the signal resent. I told them I was receiving the preview channels and nothing else. I asked them multiple times if it could be hardware issue and they said no. I took it to the dealer and they ran a test ($98) and determined that the unit had failed. They didn't charge me for the $800 unit, but they did charge me $300 for the installation. Its working fine now.
Posted on Apr 13, 2009
Both of you probably have a toast module. I have gone through two XM modules with my GTI since January (same symptoms that you both described) and they both went kaput after a month. Finally my dealer's service mechanic phoned Volkswagen to find the goods. It turned out that with some cars it takes two or three XM modules before it will work right. This is a source of tension between Volkswagen and XM. I just put a call into Volkswagen Customer Care to try and get mine traded for a Sirius module, unless Volkswagen likes buying me XM modules every month.
Posted on Sep 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 06, 2014 | 1998 Volkswagen Jetta
Oct 23, 2012 | HEWLETT-PACKARD HP Mini 110 101Inch Mobile...
Jan 04, 2011 | Pioneer GEX-INNO1 XM Radio Receiver with...
Nov 03, 2010 | 2006 Volkswagen Jetta
Aug 22, 2010 | XM Radio (XMP6000)
Jun 13, 2009 | Car Audio & Video
Apr 29, 2009 | Sharp AQUOS Blu-ray Disc Player
Jan 16, 2009 | 1999 Volkswagen New Jetta
May 06, 2008 | Car Audio & Video
1,311 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: