Question about Canon PIXMA MP470 All-in-One Printer

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Printing alignment and color strip problem

My canon printer is printing with a rainbow strip down the middle and light lines across from left to right and i have perform all the necessary cleaning functions

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2 Suggested Answers

cropp
  • 377 Answers

SOURCE: Streaks down middle of and rainbow colors on top of printed pictures

hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

or you can use a hot water to clean surface of your catridge

Posted on Apr 21, 2008

LuckyJackson
  • 72 Answers

SOURCE: rainbow line across the middle of the page

Possible print alignment issue.
Check the toner and then go to properties of printer.
Clean heads etc and then print test page.
Wizard should assist to troubleshoot

Posted on Jul 13, 2009

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My mp610 Canon printer will no longer print email documents (black)- leaves page blank, except for email address (in blue print)., But printer will still print satisfactory color pictures (Photos). B


Get the latest driver from Canon's web site. Then uninstall the printer. Remove the driver from your computer. Use regedit to remove any traces of your printer from your registry. Install the new driver. That should do it.

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When my machine prints in black, there is a small area of spray around the text, making the words slightly blurry and hard to read. This does not happen with any other color.


SIR/MADAM

Ghost printing is characterized by repeating light mirror image of the original image or text on the page. This problem may also be described as fuzzy, blurry, or doubled print. (underlined in red). This may be caused by something like oil that may be adhered on the surface of the Encoder strip, inside the machine.

90f0940c-ce4e-432f-8a5e-ae1c05b0fd32.jpg

If you are experiencing ghost printing from your Brother Printer machine, please follow the steps below to clean the Encoder strip.


Note Markings and debris can adhere on the surface of the encoder strip from the reasons listed below.
  • Touching the encoder strip with your hands can place smudge marks on the encoder strip.
  • The removal of jammed paper can cause grease to get applied to the surface of the encoder strip.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine.
Doing this may cause a fire or electrical shock.

  1. Prepare a lint free cloth such as a T-shirt, DRY eye glass cleaner cloth, DRY monitor cloth or wash cloth.

    DO NOT USE ANY TYPE OF PAPER PRODUCTS (EX: paper towel, tissue paper, napkin, filter, newspaper etc.) This will help ensure that the dirt will be removed from the encoder strip.
  2. Unplug your Brother machine from the AC power outlet (electrical socket).
  3. Open the scanner cover.
  4. Confirm the position of the Encoder Strip.
    The encoder strip is a clear plastic strip in front of the white vinyl band.(surrounded in red shown in the picture below)
There is a warning in the machine to not touch the strip; however, this warning is to stop users from touching the strip with fingers because of the oils on your skin. It is OK to touch and clean the strip with a lint free cloth.

5.With the lint free cloth, firmly grab the encoder strip on both sides and rub the cloth down the strip from one end to the other (left to right then right to left) at least three times. (Please see "reference image1&2" below) In most cases, you have to rub firmly and aggressively to completely clean the strip and solve the problem. The encoder strip is very flexible, durable and has slack so do not be afraid of breaking the strip. It does not easily break.

  • DO NOT pull on the strip with force. Too much force may damage the machine.
  • DO NOT touch encoder strip with bare hands.
  • DO NOT scrub hard the encoder strip. Doing this may cause scratches on its surface.
Clean encoder strip from right to left. Make sure to stop just before the left corner.



18436bfd-8c72-4790-9268-470f90f0157b.jpg

7.Clean encoder strip from left to right. Make sure to stop just before the right corner.

c2f6eb19-a616-4e02-97d9-c406437c7454.jpg
8.Repeat STEPS 6 and 7, 2 or 3 times to clean thoroughly.
9.After cleaning the encoder strip, close the scanner cover.
10.Plug the power cord back into the AC power outlet (electrical socket) and try printing again.
If ghost printing still appears, please check "Checking the Print Alignment" below.

Checking the Print Alignment


  1. Set a sheet of A4 size paper in the tray and press Menu.
  2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink or Ink Management and press OK.
  3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
  4. Press the UP OR DOWN ARROW key or the dial pad to choose Alignment and press OK.
  5. Press Black (Mono) or Color (Colour) start. The machine begins printing the Alignment Check Sheet.
  6. By reviewing this Check Sheet, you can determine if the alignment needs adjustment
  7. Examine the 600 dpi and 1200 dpi test prints on the Alignment Check Sheet. Check whether number 5 sample is the most similar to number 0 sample for 600 dpi and 1200 dpi. To closely match with number 0, please meet the following conditions "Both ends of each long lines and short lines" are overlapped.Center pattern lines" are the most similar to number 0.
(A) Both long lines and short lines (In this image, two lines are overlapped.)
(B) Center pattern lines
(C) Both long lines and short lines (Same as (A))


<Good example for number 5 sample>
<Bad example_1 for number 5 sample>
"Both ends of each long lines and short lines" are nearly overlap, but "center pattern lines" are not similar to number 0 sample.
<Bad example_2 for number 5 sample>
"Center pattern lines" are similar to number 0 sample, but "both ends of each long lines and short lines" are not overlapped.
  1. ) Good example (b) Bad example
    (c) Long line
    (d) Short line
  2. (a) Good example
    (b) Bad example
    (c) Long line
    (d) Short line
    If the number 5 sample of both the 600 dpi and 1200 dpi most closely matches the 0 sample, press the UP ARROW key or 1 to choose Yes. There is no problem with print alignment. Go to STEP 10.
    If either condition does not apply to number 5 sample, there is a problem with the print alignment. Press the DOWN ARROW key or 2 to choose No. The display will then prompt you to choose the sample that most closely matches the 0 sample for 600 dpi and then 1200 dpi. Go to STEP 8.
    Here, we will make a correction for print alignment.
    Enter correction number in the order of 600 dpi, 1200 dpi. Check 600 dpi print alignment first.
    If "both ends of each long lines and short lines" are overlapped:
    Among the "center pattern lines", enter the number that is the most similar to number 0 sample.
    Below is the example image. You can recognize that number 6 sample is the most similar to number 0 sample. Therefore, press



    6 (A) Choose the number that is the most similar to number 0 sample among the "center pattern lines".


    • If "both ends of each long lines and short lines" are NOT overlapped:
      As for the example image below, if you find none of the overlapped long lines and short lines among No.1 to 8, enter the number that has the most narrow space between long lines and short lines.
    For this example image, No.8 has the most narrow space. Therefore, press 8.

    1. When the pattern that "Both ends of each long lines and short lines" are NOT overlapped, there is a large deviation of the print. It might possible we cannot make a correction at once.


7f49bfcd-f4a2-4987-b7b5-006bd9126cfe.jpg 2985eec6-6b2d-46e3-8f8f-6b1583860310.jpg b54ed3ce-1e25-4939-a5d9-9edec0abf146.jpg 019b90e0-6513-4e15-afd9-a99035941cd1.jpg 10f07ceb-147a-4d37-8b18-91ca243c055c.jpg 89e4680c-f275-40f3-a322-03e16ef3670e.jpg 1206fa50-196c-4956-b0a1-3db3980cfe81.jpg ed816ec0-2092-412c-89b2-edc79b27892f.jpg


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Printing a rainbow of color on the right side of pictures!


Check the linear encoder. Try to print without high speed option.

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My Printer prints a 15cm strip down the middle of every page. Why is this?


1. Get a damp paper towel.
2. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
3. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
4. Next dab the cartridge on the towel to make sure that the ink is flowing.
5. Snap the cartridges back into the printer.

Good Luck!!!!!

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My HP 5610 is printing margins & line spacing incorrectly. Left margin is off about every 3" (indents to right) & words cut in 'half' with upper part of word off to left & lower part of word...


You need to clean the encoder strip, it's the clear strip that runs across behind the carriage assembly. Use a Q-tip damp with alcohol and don't press too hard. With a light you'll see ink or grease spots that cause the carriage to lose it's place while moving across the page.

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1 Answer

Rainbow line across the middle of the page


Possible print alignment issue.
Check the toner and then go to properties of printer.
Clean heads etc and then print test page.
Wizard should assist to troubleshoot

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Printing lines not straight and letters shadowed. Help!


Open the cover over the print head and *carefully* inspect the clear thin plastic strip that runs from left to right near the print head. If you see any lubricant (white grease) on this encoder strip, it needs to be cleaned off.
1. With the cover open and the print head in the center, unplug the power cord. This will allow you to gently move the print head left or right.
2. With a cotton swab wetted with rubbing alcohol, *gently* wipe the grease spots from the encoder strip. (Be VERY CAREFUL you don't dislodge the strip.) You may need to move the print head to the left or right to get all areas cleaned.
3. Let the alcohol dry off completely. With the area clear of cleaning tools, debris, and fingers, plug the power back in.
4. Try a test print.

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1 Answer

My printer wont print color!


Hi.
First check if you are using compatible cartridges for the printer. Use the following weblink to check for compatible cartridges for lexmark printers:

http://www.lexmarkstore.com/store/lexmark/DisplayProductFinderPage

if using correct carts and still issue, then you may try the following to clean the cartridges and print contacts:

Remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Snap the cartridges back into the cartridge carrier and check if it prints color.

To clean cartridge nozzles:

Click on "Start," go to "All Programs," and down to the Lexmark. Click on the "Solution Center." Next, click on the "Maintenance" tab. Select "Clean to fix horizontal strips." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean to fix horizontal strips" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution Center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge (or cartridges) from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. Also, wipe the contacts inside the printer (on cartridge carrier).
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean to fix horizontal strips" one more time. If this fails to address the problem, the entire procedure may need repeating.

Hope dis helps u...
:-)

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1 Answer

Streaks down middle of and rainbow colors on top of printed pictures


hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

or you can use a hot water to clean surface of your catridge

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1 Answer

Bad printing


just for info my printer wasn't printing much of anything black and color. If you hold down the middle button till the light on the top blinks twice it will give you a color test page. it should give you a grid to the right and to the left it should have the letter H and two blocks. If it doesn't you hit the middle button until the light blinks once and that is the cleaning. I have had to do almost 25 cleanings just today to finally get some results. Hope this helps you.

Dec 04, 2007 | Canon PIXMA iP2000 InkJet Printer

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