This is twice now that I have tried to open my olympus program on my computer and it wont let me. I cant rememeber what I did the first time, I think that I had to down load olympus master 2 and then I wasnt sure if i ha lost all of my pictures. i hadnt but now when I try and open up my olympus master 2 with my pictures on it a box on the screen pops up and says that the application has failed and I dont know how to get into my pics.
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Re: Getting my program to open
Hi, IGNORE the software, just plug in the camers, select PC on the back of the camera, you'll here the xp deding, go to my computer, you'll find a new icon there saying something like removable media. Double click on it, the folder will open double click the icon - 100olympus and there are your pix, you can drag and drop them into a folder on your computer - easy peesey!
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This could be the auto focus sensor that is not working that why the lens comes out and goes back twice. The other thing it could be is the range on the lens is not enough and it wont reach full extension. I would send it in. www.precisioncamera.com
If you have installed the [ib] software from the camera, this program seems to be very unstable and buggy. I would recommend to use the new Olympus Viewer 2 software instead. De-install the [ib] software and download and install the (free) Olympus Viewer 2 software.
It supports the SP-800uz. See: http://support.olympus-imaging.com/ov2download/index/?Lang=ENU You need to put in your camera serialnumber to be able to download it.
You may want to call Olympus Digital Technical Support for assistance as they may be able to assist to you to remove the program from the computer's registry and then you should be able to reinstall it again. Their telephone number is 888-553-4448 option 5 for technical support.
You have to try format the memory card in your camera ? You write, that "setup" is working Might be the need of memory updating - computer does mainly harms to the camera if used to operate inside of camera ;-(
Own experience and twice - is, that the camera had lost all pictures from memorycard. Happily enough a program downloaded from the net was helping.
Hi cazzaminx. This is a easy one. I'll show you how to un-install ANY program and then clean up all the trash left in the registry. Go to .... revouninstaller.com Download and simply follow instructions. try to run the last clean up portion of the prog twice.
Than go to wiseregistrycleaner.com Download, run scan and fix twice. DO NOT remove the unsafe to fix notations. The site may prompt you to download wisediskcleaner Do it run twice. If not prompted go to wisediskcleaner.com and download it.
I am assuming you are running Windows, Run the windows disk cleaner twice, you will find it under start/all programs/accessories/system tools/disk cleanup. than for good housekeeping Download Auslogics Defragmenter program and run once. It's much better than the windows version.
Don't worry about messing anything up. Each program creates it's own restore point, so you can always go to, system restore and back up to a earlier time. You can use Revo to delete any unwanted program and don't be afraid to click next on every step.