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Unable to enter Subscription Key/Renewal Code

Last evening (Saturday, May 24,2008), we renewed our Internet Security for another year (ours expires the last of May 2008 (or the first of June 2008).......we supposedly completed the downloading & everything, except for "entering the Subscription Key/Renewal Code for our specific product" (as stated in Symantec's instructions). :


We were never able to reach any of the links provided to enter this Code number.

Can you please help us?

Irma Funderburk
irmaluv@windstream.net

Posted by on

  • Irma Funderburk May 26, 2008

    I HAVE the Subscription Key/Renewal Code.............I just do NOT KNOW WHERE I AM SUPPOSED TO ENTER IT ON MY COMPUTER......WHERE DO I GO TO ENTER IT?........IT IS JUST AS SIMPLE AS THAT, BUT NO ONE CAN SEEM TELL ME WHERE TO ENTER IT. UNDERSTAND??????



    THANKS FOR A PROMPT REPLY.



    Irma Funderburk

    irmaluv@windstream.net

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Did you contact SYMANTEC? Like the other guy stated.........it should be under help but I did not see it on my corporate version either. Norton is free for download with google tools.

Posted on May 29, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    What did you do to solve the problem?

    I am online most of every day. I will help you with any question that you have as soon as I can.


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The renewal should be under the help tab of the internet security main screen. After renewing, U should get an email with the new code to enter.

Posted on May 26, 2008

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I didn't get my 1 year protection of norton 360 version 4.0 for my netbook,,,instead i just get the 30 days trial protection,,, how can i get my 1 year norton??


You need to activate your Norton program with the product key or the renewal code that you purchased for an year.

To enter the renewal code or the serial, please open your Norton product and click on the "RENEW" or "ACTIVATE" or "SUBSCRIBE" button on the bottom of your product and enter it there to activate your one year subscription.



Regards,
Muhaim

Jan 07, 2011 | Symantec Norton 360 Security

1 Answer

I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299


when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

Feb 09, 2010 | Symantec Norton Internet Security 2009

2 Answers

Auto renewal price problem


hey rose

you can try this to fix the subscriptions issue you are having.

link

you have 3 ways to contact our norton support staff,

pls follow this link

if you choose to speak to our norton staff, pls feel free to do so as you can discuss your issues with them. thank you

Jan 23, 2009 | Norton Internet Security 2005...

1 Answer

Subscription


Just go to www.symantecstore.com and go to renewal and it will ask for your product and version. after you purchase it, it will give you a subscription key... If you have the subscription key, Just open you Norton, go to HELP and Support located at the upper right, click on renewal center and choose enter subscription key and type your subscription key.. If your having problem just call
Norton Support at 1-800-745-6061..

Dec 24, 2008 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Norton anti-virus software 2006 renewal


When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code

Oct 05, 2008 | Norton AntiVirus 2004 (0003764823191)

2 Answers

Norton renewal subscription


the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.

my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.

Aug 25, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Problem entering Subscription Key/Reneewal Code


try to enter the old serial number or reg key if it doesnt work then u go look for a crack or a back door.
search in http://crackhell.com/ if ud find the crack or serial for it
thank u

May 26, 2008 | Computers & Internet

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