Question about GE WBSR3140DW Top Load Washer

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My GE washer works well, except the agitator. I realize that the agitator is 2 pieces, the top portion only goes in one direction and ratchets properly. I have pulled the agitator off to reveal the bottom drive gear. I pulled the bolt out and the gear off. It seems like the inner spindle/gear are not engaging. It looks like there is some type of spacer there, but it lets the inner gear fall too far and it just free spins. Is that spacer my problem?

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It sounds like you have a bad agitator coupling. I think the coupling is what you are calling the bottom gear. In any case it is a yellow bell shaped coupling. http://www.appliance-repair-it.com/GE-washer.html

Posted on Oct 01, 2010

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  • brusin7201 Oct 01, 2010

    Man, I appreciate the help!! That is exactly what I was talking about (I didn't know what to call it). You have hopefully saved me hundreds of dollars, Thank You so much!!!!

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The agitator is only working in one direction so the washing is getting tangled


The top portion of the wash tub agitator is designed to rotate in the clockwise direction. It should be intermittent. Turn stop turn stop ....in its normal operation.

There is a set of plastic cams that allow for this function. Below the top agitator the lower agitator goes back and forth. With a short load the water just reaches the upper agitator. Try short load. Other possibility the tub is under filled try increasing the water level.


26221857-hkbf5riehselkv40qtw2in2z-5-2.jpg Two piece agitator

26221857-hkbf5riehselkv40qtw2in2z-5-5.jpg Two piece agitator.

Hope this helps?

Jun 20, 2016 | Washing Machines

Tip

Noise from Whirlpool/Kenmore washing machines / agitator not turning


Many toploading Whirlpool (and Kenmore -- they're made by Whirlpool) washing machines have a ratcheting agitator. The agitator moves only one direction instead of back and forth. There are small pieces (called agitator dogs) that allow this to happen. However, since they are mad out of rather soft plastic, they tend to wear out. The result is a ratcheting or growling noise during agitation (wash cycle) Luckily, they are reasonably cheap (usually under $20) and relatively easy to fix. Try to turn the agitator by hand. It should turn freely one direction and not the other. If it goes both ways freely or clicks and slips one way, you need new agitator dogs. Pull the cap off of the top of the agitator (there are usually two tabs on the side that must be depressed to do this) Remove the bolt in the center of the agitator. Pull out the plastic plate that is on top of the dogs (again, you may have to move two tabs to pull this out.) You should see dogs that look just like the new ones except with no teeth on them. Pull the old ones out and put the new ones in the same way. Reassembly is the same as disassembly except in reverse. It should be quieter and wash better now, as the agitator was barely turning before, if at all.

on Dec 02, 2009 | Washing Machines

1 Answer

NEED TO REMOVE AN AGITATOR FROM A WASHING MACHINE


  • 1 First you must determine the brand of washing machine you have.

  • 2 To remove agitator on a whirlpool washer, remove top cap from agitator, Next you will find a translucent cap, remove this with your pliers. Then you will see a 3/8 inch nut, Back this nut out and you can then remove the agitator. Be Careful though, inside the agitator where the bolt has been removed is a white piece of plastic that holds the "dog ears". These dog ears are what lets the agitator move in one direction and locks when the transmission moves back in the other direction.

    Maytag and Admiral washers are very similar to remove. General Electric, (GE) is different, To remove a GE agitator simply pull upwards very hard, GE agitators snap on. Be careful not to pop it into your mouth, that really hurts.

  • 3 Remove agitator, repair or replace and reset, GE just push on, you will be able to see the groves to line up the agitator to the hub. For whirlpool place bolt into dog ear guide, and set down on top of transmission post and tighten, be careful that dog ears, do not get out of alignment. That's it.

    Buy F150 parts.

    Jun 03, 2012 | GE Washing Machines

    1 Answer

    Loose agitator


    This may not be an issue, is your agitator a two piece unit? With these, the top 1/2 turns only in one direction and the bottom 1/2 goes back and forth. These setups are somewhat loose and that is okay.
    What does happen is the little dogs (ratchets, pawls, that make the top 1/2 turn one direction and not the other) get damaged and need replacement. the 4 of them run about 8 to 10 bucks. A little tricky to install, but well worth it.

    The secret to long pawl life is to use MORE than enough water on each load.

    Feb 05, 2011 | Amana ALW480DA Top Load Washer

    1 Answer

    Brand new agitator does not rotate. I realized that I did not buy a new "seal-cap" that goes between the agitator and the cap. Would the missing cap cause the agitator to fail to rotate? GE spacesaver...


    by 'rotate' do you mean that it will not turn at all or that it turns in both directions and does not 'rachet', turning in one direction only and agitating the clothes? If it rotates freely in both directions, it's probably your agitator dogs not engaging either due to improper assembly or breakage.

    Aug 21, 2009 | GE Washing Machines

    1 Answer

    My whirlpool ultimate care 2 washer works great, however, the agitator misses and clicks before it catches up


    Is this a two piece agitator? You may just need dogs, they are inside the agitator. Rotate the top of the agitator back and forth, top should engage the bottom portion when turning counter clockwise.

    Jun 19, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

    1 Answer

    WASHER SPINNER DOES NOT WORKING PROPERLY


    normal operation of a two piece washer agitator is the bottom section goes back and forth and the top section goes in one direction like a ratchet.(slips one way and locks the other way)

    Jun 13, 2009 | Washing Machines

    1 Answer

    Kenmore Washing Machine Agitator


    The following advice is for replacing the "Agitator Dogs" on Kenmore and Whirlpool TOP LOADER style washing machines. This simple repair can save you a fortune in repair costs as the replacement parts are very inexpensive at a cost of less than $10. The replacement kit part number is 80040. You can order on line at various appliance parts websites, or use this part number and go to your nearest appliance parts retailer.

    What are "Agitator Dogs"? These are small plastic pieces (usually 4) that are located under the agitator center cap that grip the agitator and turn it during the wash cycle. They can (and do) wear out dependent upon the use of the washer. If you are in the habit of doing large load sizes frequently, or wash large items such blankets or afghans, this can wear the teeth off and reduce the life of the agitator dogs.

    SYMPTOMS REQURING REPLACEMENT: The agitator fails to turn during the wash cycle, or will not turn with a heavy load. The timer will run normally through all cycles, and you will be able to hear the gearcase (transmission) engage and run. The washer will also drain normally. The only indication that something is wrong will be the agitator slipping or not turning at all. The result will be clothes that do not wash properly and will sit on the bottom of the wash tub.

    To replace the Agitator Dogs, follow these steps:


    1.Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.
    2.If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.
    3.Remove the center bolt of the agitator. You will have either a 7/16" hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8" to ½" ratchet adapter to remove.
    4.Remove the agitator by grasping the bottom flange and carefully pulling straight up. Try to keep all the parts assembled while doing this, so do not pull too hard. This will make this repair much easier.
    5.Place your hand over the top of the agitator and separate the upper portion of the agitator from the lower portion and turn the top half over in your hand. The agitator dog assembly will come out in your hand.
    6.With the agitator dog assembly in your hand, lay the rest of the agitator aside. Pay careful attention to how the dogs are installed. Remove the worn dogs and reinstall new ones. It's that simple.
    7.With all the dogs replaced and the assembly still in your hand, place the upper part of the agitator over the top of it, upside down, ensuring the inner assembly tabs align correctly.
    8.Now keep your hand over the agitator top to hold all the pieces together and turn the entire assembly over (upright position).
    9.Carefully align and reinsert the upper portion of the agitator to the lower portion. Again, making sure the two pieces align correctly.
    10.Place the entire agitator assembly back on the gearcase shaft and reinstall center nut. NOTE: DO NOT over tighten the nut, or the agitator will not spin correctly. Just make the nut snug. Reinstall center cap and inner cap (if equipped).

    These instructions should give you the basics on how to perform this repair. Since there are various agitator types in use by Whirlpool and Kenmore, assembly can vary.

    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

    Mar 12, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer

    1 Answer

    Agitator spins in one direction


    The purpose of the upper portion of the agitator is to push the clothes in a downward motion. As the agitator moves the dogs grab and on the backward srtroke the top portion rotates a quarter turn. In the spin mose the agitator only goes in one direction or your clothes would be torn to shreads.As the washer rotates back and forth, the dogs grab the inner walls of the upper agitator and that forces the clothes into a downward movement to the bottom of the tub. These dogs will wear out. To test whether or not these are bad just grab the agitator while in wash mode. The dogs should advance the top portion easily. If not then they are worn out. To replace them you must remove the agitator and sit it on the floor. Hold the base down with your feet and yank the top upwards. After seperating the 2 pieces you simply install the new dogs and line up the bottom with the top being careful not to break the little tabs on the bottom agitator that hold the top in place.

    Dec 22, 2008 | Kenmore 22422 Top Load Washer

    1 Answer

    Top Agitator is not moving


    This washer has a set of cheap plastic dogs that grab the inside wall of the upper agitator to move the clothes downward and help them get a better cleaning. The older style These dogs will wear out. To test whether or not these are bad just grab the agitator while in wash mode. The dogs should advance the top portion easily. If not then they are worn out. To replace them you must remove the agitator and sit it on the floor. Hold the base down with your feet and yank the top upwards. After seperating the 2 pieces you simply install the new dogs and line up the bottom with the top being careful not to break the little tabs on the bottom agitator that hold the top in place. The newer style you simply pop the cover of the agitator and use a 3/4 drive extention to unscrew the upper agitator. replace the dogs and put the top back on. Nothing could be easier.

    Jul 30, 2008 | Estate TAWS800JQ Top Load Washer

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