Last evening (Saturday, May 24,2008), we renewed our Internet Security for another year (ours expires the last of May 2008 (or the first of June 2008).......we supposedly completed the downloading,ets., everything, except for "entering the Subscription Key/Renewal Code" for our specific product,etc. (as stated in Symantec's instructions).
We were never able to reach any of the links provided to enter this Code number.
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You need to activate your Norton program with the product key or the renewal code that you purchased for an year.
To enter the renewal code or the serial, please open your Norton product and click on the "RENEW" or "ACTIVATE" or "SUBSCRIBE" button on the bottom of your product and enter it there to activate your one year subscription.
If you have been charged for a Norton Automatic Renewal and your Norton product shows expired : When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers. If you have a Norton 2009 product: To fix the subscription status 1.Start your Norton product. 2.At the top right corner of the window, click Help & Support > Subscription Status. 3.Click Finish. Ifyour Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key. If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key. 1.Log on to your Norton Account by going to the following Web page: http://www.MyNortonAccount.com 2.Type your email address and password. 3.Click Sign In. 4.Under Registered Products, select your Norton product. 5.Write down the Product Key. Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.
when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)
once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.
Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link http://free.avg.com/ww.download-avg-anti-virus-free-edition
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the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.
my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.