Question about Sony Cyber-shot DSC-W70 Digital Camera

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I had the "Access" error when turning on my Sony DSC-W70. The lens would go in and out a few times, and then I would be instructed to turn the power off and on again, which did not help. After reading comments from a few people with the same problem, I tried yanking on the lens when it was out and giving it a good couple of twists. I also took a q-tip with alcohol on it and cleaned all around the sides of the lens. Worked like a charm!

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 15, 2011

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Sorry to be the bearer of bad news :(

Both your camera`s lenses are faulty. It is a common problem found on the DSC-W range of cameras and therefore not to expensive to repair.

The lens unit is only available as a complete unit from Sony. Your best bet would be to contact the retailer where you bought it and ask him for the details for your nearest Sony Service centre. It needs to be a Authorised service centre as there are software and settings that must be done after a lens replacement.

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Sorry there really is not anything you can do yourselves to fix these problems.

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