Question about GE Monogram ZISS480DRSS Stainless Steel

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My inside lower freezer unit is frosting up and the freezer does not keep things such as ice cream frozen-it is always soft and I have it turned all the way to the coldest setting-9

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1 Answer

My refrigerator is cool but not cold. My freezer is keeping things frozen but takes longer to form ice (no ice maker) and my ice cream is soft. I hear the motor running and I do not have any frost build...


Hi Nancy,

I bet you've got all kinds of frost / ice behind the plastic cover that protects (and shields from view) the cooling coil in the freezer compartment.

You probably have one or more: defrost timer, defrost terminator or defrost heating element that has failed. Call for service - or empty the fridge and unplug with door open for a day - ice will melt and when you plug in again it will work just fine. Until frost builds up again that is.

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You have a defrost condensate drain blockage where all the water from defrost remains inside the freezer compartment and causes the symptons you are having. I cannot tell you how to remove every model numbers freezer rear panel but I think that if you study over my link here=> Leaking Refrigerators and this link HERE you will get an idea of what to do. I am here to answer any questions, Sea Breeze

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Everything in our freezer is frozen solid except for the ice cream which is soft and mushy, the freezer is only about 3-4 years old and we checked and it is turned up to the coldest setting, any ideas what...


If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.

If this is not a self defrosting model then make sure it does not need defrosting.

You normally will notice ice cream being soft before you notice other things thawing.

Also make sure the door is shutting good and you may try putting the ice cream in a different location.

Jul 20, 2010 | Kenmore 20.3 cu. ft. / 575 liter Upright...

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Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.


This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

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FREEZER TOO WARM


Hi, Are you seeing ice or frost? Is frost building up on the freezer back wall? I can help you, just need to be clear.
Thanks
Vic

May 24, 2009 | Freezers

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Freezer seems as if it is not cold enough


Your sensor is packed in ice and giving false reading (always frozen)

You NEED to defrost. Will take 2hr

Turn off or Pull plug on freezer
Take everything out and put in cooler, brown bags, large bin or boxes to stay cold
Defrost by setting large pail of boiling water in each side bottom of freezer and closing door(s) for 1/2hr
Open freezer, empty pails in sink and use pails to hold large chunks of ice from freezer that will come out easily
Toss out ice chunks
Check sensor to be sure it is no longer packed in ice
Wipe down interior dry
close doors
plug in
wait 1/2hr
reload with stuff you want to keep
Done!

Mar 26, 2009 | Refrigerators

1 Answer

Meat is frozen but ice cream is soft


Hi,
As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

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http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

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http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

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http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

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Freezer doesn't keep ice cream frozen


not being able to keep ice cream is not good, before doing anything ck a few things. make sur e to pull out unit and vaccuum under and behind unit, if it cant breath it cant freeze. check in back by compressor, is the fan running to cool the fan??? if the compressor is on so should the fan be. next id look behind the freezer wall for excessive build up of frost( it might even be buildin up with ice throughthte back wall, inwhich case you have a defrost issue

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Freezer not keeping things frozen


Ice cream requires a significantly lower freezing point than other foods. Keep it near the blowers or coils in most freezers and you'll be OK. Turn up the freezer a bit, and if it is all the way then move it away from the wall a bit more hope this helps!

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