Question about Apple iPod touch

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My daughter's ipod touch was stolen and returned 6 months later completely disabled. It says ipod is disabled, connect to itunes. I have tried all of this but the itunes won't recognize the ipod. The computer won't even recognize the ipod.

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  • 214 Answers

Here is a good place to start to try and help you with your problem
go through step by step and be patient , i have had same issues in the past that were corrected

http://www.apple.com/support/ipodtouch/assistant/ipodtouch/

Posted on Oct 01, 2010

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It sounds like the ipod that you bought was either stolen or the unit was returned to a store after it was set up and linked to someone else's account. You can reset the unit with iTunes. If you bought it from a store, try that. If you bought it from someone, you should see if it was stolen.

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If you enter the wrong passcode repeatedly on an iPod Touch, it will display a message that says "iPod is disabled." At first, the iPod will only be disabled for a minute, but if you continue to enter the wrong passcode, it will become disabled for longer periods of time, and finally, you will need to connect it to the computer with which you last synced it. From here, you will need to restore the iPod Touch to factory settings.

Open iTunes. Click "iTunes" in the upper-left corner, then select "Check for Updates" to ensure you have the latest version. Connect your iPod Touch to your computer with the USB 2.0 docking cable. Click your iPod's name under "Devices" on the left-hand side of the iTunes browser. Click the "Summary" tab. Click "Restore." Follow the prompts in the dialog box that appears to finish the restore. Your iPod will return to factory settings. Choose to set up the iPod as a new iPod or from a backup in the screen that appears when the restore is complete.

Apr 13, 2013 | Apple iPod touch

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How do i fix my disabled ipod


Step 1:
If you enter the wrong passcode repeatedly on an iPod Touch, it will display a message that says "iPod is disabled." At first, the iPod will only be disabled for a minute, but if you continue to enter the wrong passcode, it will become disabled for longer periods of time, and finally, you will need to connect it to the computer with which you last synced it. From here, you will need to restore the iPod Touch to factory settings.

Open iTunes. Click "iTunes" in the upper-left corner, then select "Check for Updates" to ensure you have the latest version. Connect your iPod Touch to your computer with the USB 2.0 docking cable. Click your iPod's name under "Devices" on the left-hand side of the iTunes browser. Click the "Summary" tab. Click "Restore." Follow the prompts in the dialog box that appears to finish the restore. Your iPod will return to factory settings. Choose to set up the iPod as a new iPod or from a backup in the screen that appears when the restore is complete.

Mar 29, 2013 | Apple iPod touch

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Hi my brothers friend tried entering the wrong password in our IPOD TOUCH . Now it says IPOD IS DISABLED connect to itunes. PLEASE HELP!


You need to connect it to the computer with itunes that you usually connect it to or sync it with. This is because your friend has locked your iphone in case it was stolen. However, by syncing it back with its normal itunes computer, it will realise it hasn't in fact been stolen and should all work again normally.

Apr 21, 2011 | Apple iPod touch

1 Answer

My ipod says ''iPod is disabled connect to


if you have information on itunes, back it up on a disk.
then try to uninstall and reinstall itunes. if it doesnt work, try apple.com.

May 10, 2010 | Apple iPod touch

1 Answer

My daughters ipod touch comes up and say that it's disabled to try again in 2050868 minutes


wen turned off.. hold the power button and home button for about 30 seconds... It should give you the connect to itunes logo.. connect to itunes!! everything will be deleted but your ipod will not be disabled

Jan 13, 2010 | Apple iPod touch

1 Answer

Ipod disabled connect to itunes


you can reset its password....but you'll lose all your data here's how...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

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Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!

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