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I understand that you would like to clean under the cooktop on your Frigidaire range. Could you provide me with your model number please? You can locate the serial tag (which lists your model number) on the storage drawer on the right hand side. With this information I can better assist you. -Matt
I have come across this occurence twice before. With glass stove tops the glass is toughened and can generally withstand most temperatures associated with normal cooking situations. This, of course, assumes that there is sufficient space beneath the cooking utensil (saucepan, frying pan, etc) for air to circulate and the build up of heat to dissipate. If this cannot take place heat will build up to the point that the glass - a refractory material will no longer be able to withstand the internal and external forces created by the differences in internal and external temperatures and will thus shatter. Though this is generally rare, it is known to take place and users are warned. Incidentally, this is the reason the shape of the glass top is the way it is and not the usual square as with other tops, in order for the heat to dissipate more easily. In short, you should insist to your landlord that you were not misusing the appliance, but through genuine use this somewhat rare event occurred.
HI You should be able to replace the top only. Normally if this is your fault, it is not covered by warranty. Normally this would be if you dropped something onto it. This would leave like a star shap series of cracks. If its down to manufacture, this should be covered under warranty. This damage normally looks like just one long crack, no impact mark. Check with the manufacturer
Hello Welcome to Fixya My name is Huum, You can replace the smooth top !. But I will tell you not to spend more than half the price of a new stove. How old is the stove and what's the model number! Waiting your response.
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Unplug first! Find the screws that hold the cooktop to the range. Usually in the front just above the oven door when it is closed on the underside. This should release the cooktop. The burners and wiring may have to be removed. You can order the part at sears.com.