Question about Sunpentown 40 Pint Portable Dehumidifier Dehumidifier

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My dehumidifier is not drawing water from the air. I cleaned the filter and still nothing. It just stopped working a few weeks ago. The control panel can be set but it does not seem to give the correst level of humidity.

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  • Zachary Oct 01, 2010

    is the compressor in the dehumidifier running?

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  • Sunpentown Master
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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Posted on Oct 01, 2010

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2 Answers

Esco Oasis 2700L dehumidifier ices up. Is there a filter to be cleaned and if so, how to I get to it?


Hi,

The most common cause of frost and ice buildup on a dehumidifier is because the unit is operating in temperatures that are too cold. Many dehumidifiers are not equipped to run at temperatures below 65 degrees Fahrenheit.
To fix this problem, Position the dehumidifier in an area where there is at least one foot of clearance around the unit in order to allow for proper air circulation during its operation. Close all windows, doors and other outside openings to make sure your unit isn't attempting to remove moisture from areas outside of the immediate room. Determine the temperature of the room by checking a nearby thermostat or by using a hand-held thermometer.

Check the filter for dirt and buildup. Unplug the unit from the electrical source and check the filter by opening the filter compartment. If the filter is dirty, it will restrict airflow through the unit and lead to freezing. Soleus recommends lightly vacuuming the surface of the filter to remove dirt. The filter also can be washed in warm water if it is extremely dirty. Once clean, place the filter back in its compartment. Allow for the ice to melt and then restart your dehumidifier.





Jul 03, 2011 | Dehumidifiers

1 Answer

The 54501 dehumidifier i have is 4 years old it worked good last year and I remember turning down or up the humiity setting, now this year I don't seem to be able to get it to pull any water. I had it...


There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manual unit with
no led screen, set the manual control to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter. The filter should be cleaned once every two weeks.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
Most dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot and solve the problem. Please let me know. Thanks.

Jun 29, 2011 | Kenmore Dehumidifiers

1 Answer

Unit runs but doesn't collect water and there is a lot of water in the basement. Have had dehumidifier for two weeks and was working well before.


Keep in mind, that a dehumidifier only draws humidity from the air, if the level of humidity is higher than what the controls are set on. For instance, if you have the dehumidifier set on 65 to 70%, that's a high level of humidity to maintain in a house. If you have it set for 35 or 45%, that's a low level of humidity to maintain in a house. Which, generally is what you want to maintain in the hot, humid summer months. Also, it's not uncommon on some dehumidifiers for the fan to almost run constantly. It's designed to keep the air moving, in a effort to detect when the humidity level rises.

Also, a dirty air intake filter makes the unit strain to keep up and can't take in moisture as it should. So, if you haven't cleaned the filter no is the time to check and clean it. And while your at it, clean the cooling coils too. Since it sounds like this unit has been working hard for 2 weeks.

The easiest and best way to test a dehumidifier at home, to see if it's working properly. Is to place it in the bathroom and turn the shower ON and don't operate the bathroom's exhaust fan. Set the humidity level low (45%), turn the unit ON and close the door when you leave. Wait 15 to 25 minutes and check the water collection bucket. If there's water in it, it's working as it should.

For more information on the proper operation of a dehumidifier, go to the Tips section of Fixya and look up "Taking the confusion out operating a dehumidifier".

Hope all this helps you troubleshoot and solve the problem. Please let me know. Thanks.

May 04, 2011 | Dehumidifiers

1 Answer

Of our three 54501 Kenmore dehumidifiers, none produced water after two - three weeks. They run but no humidity is drawn out of the air.


Keep in mind, that a dehumidifier only draws humidity from the air, if the level of humidity is higher than what the controls are set on. For instance, if you have the dehumidifier set on 65 to 70%, that's a high level of humidity to maintain in a house. If you have it set for 35 or 45%, that's a low level of humidity to maintain in a house. Which, generally is what you want to maintain in the hot, humid summer months. I find it uncanny, that all 3 units are not collecting any water. So, it may simply be the case, that the humidity level on each unit is improperly set.

Also, a dirty air intake filter makes the unit strain to keep up and can't take in moisture as it should. So, if you haven't cleaned the filters on a regular basis, not is the time to do so. And while your at it, clean the cooling coils too.

The easiest and best way to test a dehumidifier at home, to see if it's working properly. Is to place it in the bathroom and turn the shower ON and don't operate the bathroom's exhaust fan. Set the humidity level low (45%), turn the unit ON and close the door when you leave. Wait 30 to 40 minutes and check the water collection bucket. If there's water in it, it's working as it should.

Hope this helped you to solve the problem. Please let me know.

May 03, 2011 | Kenmore 54501 Dehumidifier

1 Answer

Dehumidifier runs but collects no water - coils are clean there is no obstruction the humidifier worked until a few weeks ago






Hi,


There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


././././././././././././././././

Jun 17, 2010 | Goldstar DH504EL Dehumidifier

1 Answer

Dehumidifier is on but nothing happens


air filter clean.
water level switch problem.
control card problem
start at these points first........
if fan is working may be compressor.

Apr 20, 2010 | Comfort-Aire BHD-501 Dehumidifier

1 Answer

Fan runs, but compressor does not start


Hi,
There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Jul 05, 2009 | Danby DDR586R Dehumidifier - 58 Pints...

2 Answers

De500p dehumidifier pump stopped working, help!!!


I only got as far as disconnecting the filter between the small water bucket and the pump. I was able to get the pump working again after I cleaned the water bucket and filter by flushing them repeatedly with fresh water. The lines after the pump contained cloudy water, but I figured since the pump was able to push it out past the pump already, it shouldn't cause problems this far down. It saved a lot of time and hard work not having to disconnet the rest of the tubing or take the water bucket off. I also realized if I disconnet the first water collection tubing from just under the front panel and point the open end down, all the water in the bucket flows out. This part is so easy to get to. Just pull out the big collection tank and it's right there on the left toward the back. I can do this every week! Maybe then nothing will sit long enough in the small water bucket to turn into any kind of filter-clogging material.

Jul 31, 2008 | DeLonghi DE500P Dehumidifier

1 Answer

Dehumidifier


IS THE ROOM HUMIDITY LOW. IF IT IS BELOW 30% THE HUMIDISTAT WILL SHUT DOWN THE UNIT. THE AMMBIENT TEMP SHOULD BE ABOVE 65 DEGREES AND THE HUMIDITY SHOULD BE ABOVE 50 %.

Mar 26, 2008 | Kenmore 53301 Dehumidifier

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