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AT& T support system

My Dell E310 PC came with your self suport system installed on it. It worked at first but now says it has encountered technical propblems and advises to shut the system off and retry. It doesn't help any to do that. Can you advise what is needed? Thanks.

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  • hardball Jun 01, 2008

    I learned something from the last comment and I appreciate his advice. I will keep working at it.



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As you power up, press F12 and see if there isn't an entry titled something like, "Repari My System"


Posted on May 26, 2008

  • Glenn Rogers
    Glenn Rogers May 30, 2008

    Well, Dell almost always includes a hidden repair partition and F12 should give you a Boot From Screen, lacking that press F12 and select local hard drive and immediately,immediately press F8 the subsequent screen should then give you a repair my system option or words to that affect.


  • Glenn Rogers
    Glenn Rogers Jun 01, 2008

    Hang in there. In Vista from OEMs (Like Dell) they do include a hidden repair partitions. However, getting to this F8 screen can be frustrating, is has been for me and I do this all the time. I could have your system fixed in less than an hour during a service call.

    Thanks for the Helpful rating. It means a lot to those of us who both earn money from the fixya site and you the client, and work in the free area for free.

    If you want to stick with me and work this out, just say so I'm here to help. For example when you get to the F4 screen and are confused get to another PC and write back if you want. I'll want to know what entries are on screen of course so write those down and head for the library and get to your account and comment back to me.

    In any case, good luck. It may not be a bad idea to get a local repair person to come in and look your system over. If you are using the same PC, which I guess you are that has the problem to contact us, we can't ask you questions in a Live Chat that will help you out.




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