Question about GE JE1860 Microwave Oven
In GE / Samsungs that have 21VAC turntable motors and stirrer motors, the 21VAC is supplied from a tap off the internal cooling fan motor that cools the magnetron.
It sounds like you have a bad turntable motor.
The turntable system otherwise consists of the motor, the coupler, the turntable support with rollers, and the tray.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or possibly a bad plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Oct 03, 2010
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Posted on Jan 02, 2017
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