Question about Nortel T7316E 2-Line Corded Phone

2 Answers

Have the Nortel T7316e. Before the phone rings it goes to a recording asking if you want press 1 for store hours or 2 to talk to our staff. How do we turn that off and have the calls ring directly to us?

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  • maremare407 Oct 01, 2010

    We don't have personal mailboxes set up. It's a small pharmacy with 3 phones in an open area. I think it may be called auto attendant that picks up the line before it rings to the store and gives you options to press 1 for stores hours and press 2 to speak to the pharmacy staff. We want to turn that off and have the phone ring without the customer hearing that first. Thank you so much.

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Here is a link to your phone manual.This site is SAFE and requires Adobe.I use it all the time,have no problems,and is very useful.Although I have read it,you know more about your phone's functions than I do.After reading the entire thing,I am referring you to a few possible solutions which may enable you to accomplish what you are requesting.Under your T7316E telephone,letters C and H have potential.A section labeled Button inquiry also has potential.Also,under programming memory buttons there is an option for features which does not seem promising but with current technology you just never know.lol.Good luck! Greg I hope this really helps.If not,just comment here and I will get an autolink to your post and will reply ASAP.P.S.You do not need to enter an email,it will download.
http://www.retrevo.com/d/ds/progress?doc=7fe12a0d8b82e6e63f8c28dc321b7d4e&rk=0.5900604098041088

Posted on Oct 01, 2010

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To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording



In case you wan't to totally remove the greeting message then kindly select no at #7



To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting

Posted on Oct 01, 2010

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1 Answer

Put the staff extensions in a seperate greeting but able to make it play at all times by pushing a button for example "You have reached......... " and at the end "for a list of the staff extensions pr


You need CCR which is more complex.

AA
AA/Grtg/Grtg/1 = Thank you for calling ABC
AA/Grtg/Grtg/2 = Thank you for calling ABC we are now closed
AA/Table/1/Morn = Grtg 1
AA/Table/1/After = Grtg 1
AA/Table/1/Even = Grtg 2

CCR
CCR Path 0 = If you know your parties ext plz enter it now
for list of staff press 1
PATH 1 = MENU, record list of Staff

You need to disable the CCR Tree in Table before you can make changes. DISABLE to disable or 1 to enable.

You should get a tech in to do this and train you how. 1 hour should do it.

Dec 15, 2014 | Nortel Networks Business Series Terminal...

1 Answer

I just wanted to ask how to shorten the number of rings before it goes to voicemail on a t7316 and t7208 phone. Thanks


You may need a tech if unsure of programming, passwords and navigation.
In Config or Admin under Sets/Capabilities you will see Forward No Answer, that needs to be pointed to the voice mail ext # (F985 to see what that is), then after that setting is the ring count....4 is recommended for average office staff.

Aug 06, 2012 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do we unrestrict long distant calls nortel t7316e


Hi,

i got this from Nortel expert and it works:

- press feature **266344
- user ID: 738662 Press ok
- Password: 266344 Press ok
Terminal & Extensions will appear
- press Call Timer button 1 time
write your extension or the extension you need to configure
or press find till you find the extension you need
- press Call Timer button 1 time
- press Ring Again button 4 times
Restrictions will appear on the screen
- press Call Timer button 1 time
Restrn Filter will appear
- press Ring Again button 1 times
- press Call Timer button 1 time
Filters will appear
- press Call Timer button 1 time
Normal 02 will appear ( it can be any 2 numbers)
- press CHANGE which appears on the screen
Type 00
and then press the end call button

Jan 12, 2012 | Nortel T7316E 2-Line Corded Phone

1 Answer

How do I change the number on a speed dial


You can program a memory button with a new number or
feature.


External autodial:

1. Press (Feature), ( * ), (#1).
2. Press a memory button.
3. Dial the external number.
4. Press OK to store the number.
5. Label your new button.


Internal autodial:

1. Press (Feature), ( * ), (#2).
2. Press a memory button.
3. Dial the extension number.
4. Press OK to store the number.


How to erase memory buttons:

1. Press (Feature), ( * ), (#1).
2. Press a memory button.
3. Press OK to erase the button.

Alternatively, you can download the Nortel T7316 Quick Reference Card from IdacomUSA, your solution for Nortel Repair and Refurbishing.

Feb 11, 2010 | NorStar T7316E Corded Phone

1 Answer

How do you get a t7316e phone to ring


Programming2_bing.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt,
press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)
The display should say line 002: appear only
repeat the procedure the same as line 001 for the remaining ringing lines

press the release key when finished

Dec 11, 2009 | Nortel T7316E 2-Line Corded Phone

1 Answer

The time is off one hour how do I fix it...Nortel


Programming should be done from the M7310, M7324 or the T7316E set. Administration access code: Feature * * 2 3 6 4 6 which also is Feature * * A D M I N.
If asked for a password enter the same 2 3 6 4 6.

If that doesn't work you may have the newer Compact ICS or the Modular 0x32 control unit which will be Feature * * 8 4 6 3 which is T I M E. Password is 2 2 7 4 2 which is B A S I C or A D M I N which is 2 3 6 4 6.
When in programming just press the next button(lower right arrow) until you see what you want to change. Then press show ( top right arrow) ,then change if you want to change it. If you pass it, press back (lower left arrow)
Example: To change the Time & Date Press next until you see Time & Date. Then show Then Chng Then change again, change it if you need to, Then next again until you see what you need to change. For example; only the hour needs to be changed for day light savings time. Just press next until you come to the Hour. Then Change it. Then press release RLs when your done.

Oct 28, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

Nortel 7316e: Need to change the auto attendant


To enter viocemail administration, press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Oct 27, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

Nortel T7316e help


dial your voicemail, put in your password, after you are in the voicemail, press 8 and listen to the prompts, it will tell you were to record your name for the company directory.

Jun 26, 2009 | Nortel T7316E 2-Line Corded Phone

2 Answers

How do i set up a voice mail greeting on my nortel phone?


bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.

Jan 15, 2009 | NorStar T7316E Corded Phone

1 Answer

Ringer


You may need to change your Ring Volume. Here are some instructions on how to do so.

To Change your Ring Type:
1. Press the Feature button, then * 6
2. Press the number keys 1 – 4 to hear the different ring types
3. Press the OK softkey when you hear your desired ring

To Change the Ring Volume:
1. Press the Feature button, then * 80
2. Press the volume key up or down
3. Press the release key1 to exit and save the volume level


Let me know if this works for you.

Sep 03, 2008 | Nortel T7316E 2-Line Corded Phone

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