Question about Sony Audio Players & Recorders

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I have a Sony Compact Disc Receiver, Model HCD-VA550. The audio cassettes and tuner work. The CD flashes "Initial", and the CD door won't open and our new CDs (5) are stuck in there. I note a few others have asked the same question. Does anyone have an answer, please, or is there a repair manual we can access online? Thank you. Kevin

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I have the same problem and have worked past it by turning the unit off, waiting until I hear the mechanism stop completely and turning it back on. Sometimes this works the first time and, more often, I have to repeat the process several times. Eventually everything comes up as it should and the unit functions as it was designed. It doesn't work long, and almost always has to be 'rebooted' the next time I want to use it. Except that it is a great unit when it works, I would toss it on the garbage pile and get something else.

Posted on Nov 16, 2010

  • 2tates Dec 12, 2010

    Took to a Sony dealer, where the "loading belt kit" was replaced and the CD tray gear assembly adjusted. Cost $161.00AUD. It was worth it to us.

    Was also told that the cassette belt wearing out is a common problem.
    Kevin

  • Cathy Hawes Jul 07, 2013

    Kevin, did you get this in Australia? I am in Adelaide and have same problem

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