Question about Computers & Internet
I am using a Toshiba Satellite A215-S4747. It has a built in webcam (Chicony USB 2.0 camera) and since I upgraded to vista ultimate it has not worked. I tried what you said to do Control Panel -> System and Maintenance ->Device Manager, and when I got to the folder was under +Other devices and was called Unknown device. When I tried to upgrade it (via internet and browsing) the Computer said "Windows encountered a problem installing the driver software for your device" and explains that Chicony USB 2.0 Camera cannot be installed. If you can help, email me at firstname.lastname@example.org. I have a toshiba P205-S6247 and after installing viast ultimate the web cam drivers didn't install. I get the following error msg: The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows95 or later. Contact your hardward vendor.
Comment by vlarmel, posted on May 25, 2008 I've tried this and it didnt' work. So you know the chicony usb 2.0 dosen't show up in device manager, there is an unknown device in the list that comes up as the chicony. Comment by vlarmel, posted on May 25, 2008 Yes I did.
walked through your steps item by item
Comment by vlarmel, posted on May 25, 2008 also, her was no usb video device, the chiony was listed under imaging devices Comment by vlarmel, posted on May 25, 2008 also there is no system and maintenance item in the control panel
I went into the device manager which is in the control panel
If the problem is still present, remove the driver and unplug the webcam. Next, re-start your computer and plug in the web cam. Windows should automatically detect it is there, and ask for the location of the driver. Once it does this, point it to the location of the driver file you downloaded. This will allow you to install the driver manually, without the additional software it comes with.
Posted on May 27, 2008
Windows Vista Problems
ive been talking about vista for a while
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
im waiting a year for my vista to come out that way i know most of bugs are worked out
Posted on May 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Follow these steps to re-install the driver for the webcam. You will
need to be logged in as an Administrator or have an Administrator
password ready.1. Click the Windows Start button.
2. Click Control Panel, System and Maintenance and then Device Manager.
3. Right-click on Chicony USB 2.0 Camera and select Update Driver Software. A yellow exclamation point indicates that the camera is recognized by Windows but is not working properly, probably because of problem with the device driver
4. Select Browse my computer for the driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Select USB Video Device from the list, and click Next.
7. If the message “Windows encountered a problem installing the driver software for your device” appears, click Close.
8. Restart Windows.
The webcam should now work properly
Posted on May 25, 2008
you need to check and make sure it's on the HCL list .....this stands for hardware compatibility list ....or the laptop should have a sticker saying it's vista ready . let me know
Posted on Jun 02, 2009
Tips for a great answer:
Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams.
The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista.
Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode.
Users may also have to install the appropriate driver or webcam software to correct webcam problems.
Dark or Black Webcam Image Problems
Toshiba laptop owners may have problems with the webcam displaying as dark or completely black a few seconds after the initial image appears or immediately after engaging the webcam.
Users should ensure that the webcam indicator light is engaged.
If not, users should run the "Camera Assistant Software" to turn on the webcam.
Low light can cause the webcam to power off and to display a dark image.
Users can tweak the light and contrast by manually increasing the lighting in the room or by turning on "Night Mode."
If these steps do not correct the dark image problem, users may have to reset the webcam itself, reinstall the "Camera Assistant" software.
Webcam Problems After Terminating Sleep Mode
Toshiba laptop owners with Windows Vista (any 32-bit edition) installed and the Chicony webcam may have problems starting the webcam after restoring the laptop from "Sleep" mode.
"Sleep" mode powers down a number of hardware components in the laptop.
The webcam is capable of entering a non-operating system-induced sleep mode when it is not used for an extended period of time.
After the user engages Windows "Sleep" mode and wakes the laptop, the webcam may give error messages such as "Locked by another application."
This webcam problem can be corrected by installing a Windows Hotfix, which is also included in Vista Service Pack 1 (SP1).
Webcam Problems After Upgrading Windows Vista
Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate.
After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message.
Users can correct this problem by reinstalling the Chicony driver.
Webcam Problems on Linux
Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver.
Grainy or Blurry Webcam Image
The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.
on the home page you should see a search tab just type in what you are looking for
IE: webcam name webcam driver you might have to try a few times to get it right
software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours
It might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you
want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
Some webcams and programs require additional software, although that should be installed with the webcam if things are right.
But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date.
But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.
Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10).
Hope this helps
Nov 15, 2012 | Toshiba Computers & Internet
May 15, 2010 | Toshiba Satellite A205-S4617 Notebook
Mar 27, 2010 | Toshiba Satellite A205-S4617 Notebook
May 24, 2008 | Computers & Internet
Apr 27, 2008 | Toshiba Satellite A135-S2276 Notebook
Dec 05, 2007 | Toshiba Satellite A135-S2276 Notebook
27,976 people viewed this question
Usually answered in minutes!