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cannot open CD room and cannot start computor to get into operationg system can get into BIOS area...
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Problem for PC Laptops
Generic problem for all PC Laptops
Chicony USB 2.0 web camera
I am using a Toshiba Satellite A215-S4747. It has a built in webcam (Chicony USB 2.0 camera) and since I upgraded to vista ultimate it has not worked. I tried what you said to do Control Panel -> System and Maintenance ->Device Manager, and when I got to the folder was under +Other devices and was called Unknown device. When I tried to upgrade it (via internet and browsing) the Computer said "Windows encountered a problem installing the driver software for your device" and explains that Chicony USB 2.0 Camera cannot be installed. If you can help, email me at ezralesser@comcast.net. I have a toshiba P205-S6247 and after installing viast ultimate the web cam drivers didn't install. I get the following error msg: The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows95 or later. Contact your hardward vendor.
Comment by vlarmel, posted on May 25, 2008 I've tried this and it didnt' work. So you know the chicony usb 2.0 dosen't show up in device manager, there is an unknown device in the list that comes up as the chicony. Comment by vlarmel, posted on May 25, 2008 Yes I did.
walked through your steps item by item
Comment by vlarmel, posted on May 25, 2008 also, her was no usb video device, the chiony was listed under imaging devices Comment by vlarmel, posted on May 25, 2008 also there is no system and maintenance item in the control panel
I went into the device manager which is in the control panel
Comment by vlarmel, posted on May 25, 2008 I've tried this and it didnt' work. So you know the chicony usb 2.0 dosen't show up in device manager, there is an unknown device in the list that comes up as the chicony. Comment by vlarmel, posted on May 25, 2008 Yes I did.
walked through your steps item by item
Comment by vlarmel, posted on May 25, 2008 also, her was no usb video device, the chiony was listed under imaging devices Comment by vlarmel, posted on May 25, 2008 also there is no system and maintenance item in the control panel
I went into the device manager which is in the control panel
Comments:
May 26, 2008
- I have a toshiba laptop p205-s6247 that came with vista home premium installed. I installed vista ultimate. since installing ultimate the chicony USB 20 webcam hasn't worked. When I tried to reinstall the drivers i get the following error message: the drier installation file for this device is missing a necessary enrty. his may be because the INF was written for Windows 95 or later. Contact your hardware vender. I've tried to reinstall the driver and i've removed and restarted the computer. still not working.May 27, 2008
- Downloaded and installed the driver but now I'm geting the following error webcam driver open failed. Please restart camera or computer. I've restarted both the camera and the computer but stil get the error.May 27, 2008
- The webcam is built in I can't unplug it.May 28, 2008
- well I called toshiba tech support they had me uninstall the camera, go to their website download the camera utility, and install it. restart the computer. when I did the camera worked.thank you for all your help.
Clarification Request
Posted by MysteryFCM on May 26, 2008
You can find the drivers for the web cam at; http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?service=EU&selCategory=2&selFamily=2&selSeries=153&selProduct=770&selShortMod=null&language=13&selOS=26&selType=315&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&selectedLanguage=13&type=315&page=1&ID=58577&OSID=26&driverLanguage=42 http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?service=EU&selCategory=2&selFamily=2&selSeries=153&selProduct=770&selShortMod=null&language=13&selOS=26&selType=315&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&selectedLanguage=13&type=315&page=1&ID=60898&OSID=26&driverLanguage=42
Same Problem
Mar 20, 2009
- Mine's on an A215...somethin... every time I'm in Yahoo! Messenger or MSN Messenger, the webcam has a tendency to work... once... then if i turn it off... or if the program crashes... if I try to reconnect, either program will tell me that it's not connected. It's really beginning to bug me, software repairs, uninstalling, all that junk, none of it is working... i reboot, and sometimes the camera works, sometimes it doesn't... someon, please for the love of god help me with this, i'm about to toss this computer out the window.- Blakk Nite
Mar 11, 2009
- usb webcam is not working. have lost the installation cd- GuestNov 23, 2008
- my webcam is not working either and I have the same problem with the chicony usb 2.0 web cam. It is like it is missing something. No picture, nothing.- GuestNov 02, 2008
- I had the same problem with all the error messages and uninstalled and reinstalled and still did not work until I uninstalled and then downloaded the drivers from the Toshiba site like vlarmel suggested.IT NOW WORKS. THANKS FOR THE HELP- Guest
Nov 01, 2008
- I have the exact same prob with my Toshiba Satellite A215. Try wyllan's directions. It worked for me....at least for now. Thanks, wyllan.- GuestBest Solution
posted on May 27, 2008
If the problem is still present, remove the driver and unplug the webcam.
Next, re-start your computer and plug in the web cam.
Windows should automatically detect it is there, and ask for the location of the driver. Once it does this, point it to the location of the driver file you downloaded.
This will allow you to install the driver manually, without the additional software it comes with.
Comments:
May 27, 2008
- In that case, go to the Device Manager and right click the webcam in the list, and click Uninstall. Next, right click your computers name (top of the list), and allow it to automatically scan for new hardware. This will have the same effect. Again, when it asks for the driver, point it to the installation file you downloaded. Note: If the installation file is just a .exe, and does not have a .inf file, you will need to extract the installation file first. To do this, you can use Universal Extractor (freeware), from; http://legroom.net/software/uniextractMay 28, 2008
- Glad to hear it's working :o)Yes
No
Yes
No
Solution #3
posted on May 26, 2008
Windows Vista Problems
ive been talking about vista for a while
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
im waiting a year for my vista to come out that way i know most of bugs are worked out
ive been talking about vista for a while
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
im waiting a year for my vista to come out that way i know most of bugs are worked out
Yes
No
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11 Other Users Have The Same Problem - Continued
Comment by mz_may2610, posted on Aug 08, 2008
i am using satellite U305-S2816 with built in web cam. The webcam is not working properly on yahoo messenger. Please help.....I tried to restart the system but errorcomes stating your webcam is not connected and sorry no webcam found in your system.
Comment by willyan, posted on Jul 31, 2008
SOLUTION FOR Chicony USB 2.0 CAMERA problem in TOSHIBA
A205-S7464 with Windows Vista Home Premium (English)
(be patient with my poor english, please)
The problem was in the .INF file of the camera driver named "casflr.inf". The "ClassGUID" is incorrect to register the driver. We need correct then manually.
The Problem:
1) Windows Vista Home Premium (ENGLISH) installed
2) After install OS, in Control Panel, Device Manager, appears under Another Devices / Chicony USB 2.0 Camera (to install a driver)
3) Trying to install or update the driver by Web doesn't work and trying by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... etc... doesn't work too.
After Installing the last software device driver from Toshiba Support Page:
http://cdgenp01.csd.toshiba.com/content/support/downloads/util_camera_26505A.exe
you have a error message, something like "Camera does not work. Restart camera or computer"...
And after you installed the Software Driver from Toshiba, trying update the driver on Device Manager, by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... choosing one of the Chicony USB 2.0 Camera we have a error message like...
******* "The Register Class for this device were incorrect" ********
(may be different...)
If you have all this "problems" in sequence... you need to do 3 things. One in Windows Vista Register file, other in .INF file of the camera driver and them update the driver again. It's easy.
The Steps...
1) In Start Search digit "regedt32.exe", run the program to edit register.
2) Find this key below:
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00
or
In Edit Menu, click in Find, digit "Chicony USB 2.0 Camera", press enter
you will find a sub-key
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00&298da7b3&0&0000
Immediately above of the KEY, you have another KEY:
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008
with another sub-key SN0001, click them.
Find in the right window the GWord named "ClassGUID", click them twice and Copy the value in this window (in my computer is {36fc9e60-c465-11cf-8056-444553540000} ), COPY THEN...
Here is the correct class ID to register the device driver for Chicony USB 2.0 Camera. Now we are going to correct it in .INF file. Remember that we had a incorrect class register error message trying to update the driver before.
You need installed the last version of Toshiba Support Software Driver for Chicony USB 2.0 Camera. In my case I download this in:
http://cdgenp01.csd.toshiba.com/content/support/downloads/util_camera_26505A.exe
Then Open the install folder of the software "C:Program FilesCamera Assistant Software for Toshibadriverbit"
and edit the file "casflr.inf". Just Open to Edit it.
In firsts line you have this:
[Version]
signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%cec%
CatalogFile=casflr.cat
DriverVer=04/24/2007,6.2.208.0424
;LayoutFile=layout.inf
REPLACE the line or COMMENT it (put ";" in the beginning of the line) contain ClassGUID:
;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Now put a new line after the older line with the correct class ID that we found in the register
ClassGUID={36fc9e60-c465-11cf-8056-444553540000}
something like this:
[Version]
signature="$CHICAGO$"
Class=Image
;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
ClassGUID={36fc9e60-c465-11cf-8056-444553540000}
Provider=%cec%
CatalogFile=casflr.cat
DriverVer=04/24/2007,6.2.208.0424
;LayoutFile=layout.inf
Save the file.
Now repeat the update driver in Control Panel / Device Manager / Another Devices... right mouse click... Update Driver... Browser my computer for device driver.../ Let me pick from a list of device driver... USB Device...
Will appear 2 or 3 devices to choose, one of these do not have an icon before it and the name is different like "Chicony USB Camera", these is the correct one. Click then! Install it.
An error message of "non sign driver" will appear. Click in Continue.
If a fail message appears, repeat the update again.
Just It!!
Now we have a new "Universal Serial Bus controllers" named Chicony USB 2.0 Camera working!
Willyan D'Almeida from Brazil
willyan.dalmeida@gmail.com
A205-S7464 with Windows Vista Home Premium (English)
(be patient with my poor english, please)
The problem was in the .INF file of the camera driver named "casflr.inf". The "ClassGUID" is incorrect to register the driver. We need correct then manually.
The Problem:
1) Windows Vista Home Premium (ENGLISH) installed
2) After install OS, in Control Panel, Device Manager, appears under Another Devices / Chicony USB 2.0 Camera (to install a driver)
3) Trying to install or update the driver by Web doesn't work and trying by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... etc... doesn't work too.
After Installing the last software device driver from Toshiba Support Page:
http://cdgenp01.csd.toshiba.com/content/support/downloads/util_camera_26505A.exe
you have a error message, something like "Camera does not work. Restart camera or computer"...
And after you installed the Software Driver from Toshiba, trying update the driver on Device Manager, by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... choosing one of the Chicony USB 2.0 Camera we have a error message like...
******* "The Register Class for this device were incorrect" ********
(may be different...)
If you have all this "problems" in sequence... you need to do 3 things. One in Windows Vista Register file, other in .INF file of the camera driver and them update the driver again. It's easy.
The Steps...
1) In Start Search digit "regedt32.exe", run the program to edit register.
2) Find this key below:
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00
or
In Edit Menu, click in Find, digit "Chicony USB 2.0 Camera", press enter
you will find a sub-key
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00&298da7b3&0&0000
Immediately above of the KEY, you have another KEY:
HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008
with another sub-key SN0001, click them.
Find in the right window the GWord named "ClassGUID", click them twice and Copy the value in this window (in my computer is {36fc9e60-c465-11cf-8056-444553540000} ), COPY THEN...
Here is the correct class ID to register the device driver for Chicony USB 2.0 Camera. Now we are going to correct it in .INF file. Remember that we had a incorrect class register error message trying to update the driver before.
You need installed the last version of Toshiba Support Software Driver for Chicony USB 2.0 Camera. In my case I download this in:
http://cdgenp01.csd.toshiba.com/content/support/downloads/util_camera_26505A.exe
Then Open the install folder of the software "C:Program FilesCamera Assistant Software for Toshibadriverbit"
and edit the file "casflr.inf". Just Open to Edit it.
In firsts line you have this:
[Version]
signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%cec%
CatalogFile=casflr.cat
DriverVer=04/24/2007,6.2.208.0424
;LayoutFile=layout.inf
REPLACE the line or COMMENT it (put ";" in the beginning of the line) contain ClassGUID:
;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Now put a new line after the older line with the correct class ID that we found in the register
ClassGUID={36fc9e60-c465-11cf-8056-444553540000}
something like this:
[Version]
signature="$CHICAGO$"
Class=Image
;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
ClassGUID={36fc9e60-c465-11cf-8056-444553540000}
Provider=%cec%
CatalogFile=casflr.cat
DriverVer=04/24/2007,6.2.208.0424
;LayoutFile=layout.inf
Save the file.
Now repeat the update driver in Control Panel / Device Manager / Another Devices... right mouse click... Update Driver... Browser my computer for device driver.../ Let me pick from a list of device driver... USB Device...
Will appear 2 or 3 devices to choose, one of these do not have an icon before it and the name is different like "Chicony USB Camera", these is the correct one. Click then! Install it.
An error message of "non sign driver" will appear. Click in Continue.
If a fail message appears, repeat the update again.
Just It!!
Now we have a new "Universal Serial Bus controllers" named Chicony USB 2.0 Camera working!
Willyan D'Almeida from Brazil
willyan.dalmeida@gmail.com
Comment by Guest, posted on Jul 26, 2008
i have some problem
Comment by Guest, posted on Jul 23, 2008
i think i dont need to explain here because i have same problem with my webcam chinocy, error, INF writter for windows 95 .... any comments?
Comment by ronaldparmar, posted on Jul 17, 2008
I am using satelite P300 notbook i m facing the webcame driver problem ,
It shows webcame driver open fail.Please restart cam or computer.
It shows webcame driver open fail.Please restart cam or computer.
Comment by aarak, posted on Jun 15, 2008
can you please let me know what driver did they exactly ask you to install for the chicony web camera
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