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Chicony USB 2.0 web camera

I am using a Toshiba Satellite A215-S4747. It has a built in webcam (Chicony USB 2.0 camera) and since I upgraded to vista ultimate it has not worked. I tried what you said to do Control Panel -> System and Maintenance ->Device Manager, and when I got to the folder was under +Other devices and was called Unknown device. When I tried to upgrade it (via internet and browsing) the Computer said "Windows encountered a problem installing the driver software for your device" and explains that Chicony USB 2.0 Camera cannot be installed. If you can help, email me at ezralesser@comcast.net. I have a toshiba P205-S6247 and after installing viast ultimate the web cam drivers didn't install. I get the following error msg: The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows95 or later. Contact your hardward vendor.

Comment by vlarmel, posted on May 25, 2008 I've tried this and it didnt' work. So you know the chicony usb 2.0 dosen't show up in device manager, there is an unknown device in the list that comes up as the chicony. Comment by vlarmel, posted on May 25, 2008 Yes I did.
walked through your steps item by item
Comment by vlarmel, posted on May 25, 2008 also, her was no usb video device, the chiony was listed under imaging devices Comment by vlarmel, posted on May 25, 2008 also there is no system and maintenance item in the control panel

I went into the device manager which is in the control panel

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  • 14 more comments 
  • vlarmel May 26, 2008

    I have a toshiba laptop p205-s6247 that came with vista home premium installed. I installed vista ultimate. since installing ultimate the chicony USB 20 webcam hasn't worked. When I tried to reinstall the drivers i get the following error message: the drier installation file for this device is missing a necessary enrty. his may be because the INF was written for Windows 95 or later. Contact your hardware vender. I've tried to reinstall the driver and i've removed and restarted the computer. still not working.

  • vlarmel May 27, 2008

    Downloaded and installed the driver but now I'm geting the following error webcam driver open failed. Please restart camera or computer. I've restarted both the camera and the computer but stil get the error.

  • vlarmel May 27, 2008

    The webcam is built in I can't unplug it.

  • vlarmel May 28, 2008

    well I called toshiba tech support they had me uninstall the camera, go to their website download the camera utility, and install it. restart the computer. when I did the camera worked.



    thank you for all your help.



  • aarak Jun 15, 2008

    can you please let me know what driver did they exactly ask you to install for the chicony web camera

  • ronaldparmar Jul 17, 2008

    I am using satelite P300 notbook i m facing the webcame driver problem ,
    It shows webcame driver open fail.Please restart cam or computer.


  • Anonymous Jul 23, 2008

    i think i dont need to explain here because i have same problem with my webcam chinocy, error, INF writter for windows 95 .... any comments?

  • Anonymous Jul 26, 2008

    i have some problem

  • willyan Jul 31, 2008

    SOLUTION FOR Chicony USB 2.0 CAMERA problem in TOSHIBA

    A205-S7464 with Windows Vista Home Premium (English)

    (be patient with my poor english, please)



    The problem was in the .INF file of the camera driver named "casflr.inf". The "ClassGUID" is incorrect to register the driver. We need correct then manually.



    The Problem:

    1) Windows Vista Home Premium (ENGLISH) installed

    2) After install OS, in Control Panel, Device Manager, appears under Another Devices / Chicony USB 2.0 Camera (to install a driver)

    3) Trying to install or update the driver by Web doesn't work and trying by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... etc... doesn't work too.



    After Installing the last software device driver from Toshiba Support Page:

    http://cdgenp01.csd.toshiba.com/content/...

    you have a error message, something like "Camera does not work. Restart camera or computer"...



    And after you installed the Software Driver from Toshiba, trying update the driver on Device Manager, by browser my computer for device driver.../ Let me pick from a list of device driver... USB Device... choosing one of the Chicony USB 2.0 Camera we have a error message like...



    ******* "The Register Class for this device were incorrect" ********

    (may be different...)



    If you have all this "problems" in sequence... you need to do 3 things. One in Windows Vista Register file, other in .INF file of the camera driver and them update the driver again. It's easy.



    The Steps...

    1) In Start Search digit "regedt32.exe", run the program to edit register.

    2) Find this key below:

    HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00

    or

    In Edit Menu, click in Find, digit "Chicony USB 2.0 Camera", press enter

    you will find a sub-key

    HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008&MI_00&298da7b3&0&0000



    Immediately above of the KEY, you have another KEY:

    HKEY_LOCAL_MACHINESYSTEMControlSet001EnumUSBVID_04F2&PID_B008



    with another sub-key SN0001, click them.

    Find in the right window the GWord named "ClassGUID", click them twice and Copy the value in this window (in my computer is {36fc9e60-c465-11cf-8056-444553540000} ), COPY THEN...



    Here is the correct class ID to register the device driver for Chicony USB 2.0 Camera. Now we are going to correct it in .INF file. Remember that we had a incorrect class register error message trying to update the driver before.



    You need installed the last version of Toshiba Support Software Driver for Chicony USB 2.0 Camera. In my case I download this in:

    http://cdgenp01.csd.toshiba.com/content/...



    Then Open the install folder of the software "C:Program FilesCamera Assistant Software for Toshibadriverbit"



    and edit the file "casflr.inf". Just Open to Edit it.



    In firsts line you have this:



    [Version]
    signature="$CHICAGO$"
    Class=Image
    ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
    Provider=%cec%
    CatalogFile=casflr.cat
    DriverVer=04/24/2007,6.2.208.0424
    ;LayoutFile=layout.inf

    REPLACE the line or COMMENT it (put ";" in the beginning of the line) contain ClassGUID:

    ;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}


    Now put a new line after the older line with the correct class ID that we found in the register

    ClassGUID={36fc9e60-c465-11cf-8056-444553540000}



    something like this:

    [Version]
    signature="$CHICAGO$"
    Class=Image
    ;ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
    ClassGUID={36fc9e60-c465-11cf-8056-444553540000}
    Provider=%cec%
    CatalogFile=casflr.cat
    DriverVer=04/24/2007,6.2.208.0424
    ;LayoutFile=layout.inf

    Save the file.


    Now repeat the update driver in Control Panel / Device Manager / Another Devices... right mouse click... Update Driver... Browser my computer for device driver.../ Let me pick from a list of device driver... USB Device...



    Will appear 2 or 3 devices to choose, one of these do not have an icon before it and the name is different like "Chicony USB Camera", these is the correct one. Click then! Install it.



    An error message of "non sign driver" will appear. Click in Continue.

    If a fail message appears, repeat the update again.



    Just It!!



    Now we have a new "Universal Serial Bus controllers" named Chicony USB 2.0 Camera working!



    Willyan D'Almeida from Brazil

    willyan.dalmeida@gmail.com

  • mz_may2610 Aug 08, 2008

    i am using satellite U305-S2816 with built in web cam. The webcam is not working properly on yahoo messenger. Please help.....I tried to restart the system but errorcomes stating your webcam is not connected and sorry no webcam found in your system.

  • Anonymous Nov 01, 2008

    I have the exact same prob with my Toshiba Satellite A215. Try wyllan's directions. It worked for me....at least for now. Thanks, wyllan.

  • Anonymous Nov 02, 2008

    I had the same problem with all the error messages and uninstalled and reinstalled and still did not work until I uninstalled and then downloaded the drivers from the Toshiba site like vlarmel suggested.

    IT NOW WORKS. THANKS FOR THE HELP

  • Anonymous Nov 23, 2008

    my webcam is not working either and I have the same problem with the chicony usb 2.0 web cam. It is like it is missing something. No picture, nothing.

  • Anonymous Mar 11, 2009

    usb webcam is not working. have lost the installation cd

  • Blakk Nite Mar 20, 2009

    Mine's on an A215...somethin... every time I'm in Yahoo! Messenger or MSN Messenger, the webcam has a tendency to work... once... then if i turn it off... or if the program crashes... if I try to reconnect, either program will tell me that it's not connected. It's really beginning to bug me, software repairs, uninstalling, all that junk, none of it is working... i reboot, and sometimes the camera works, sometimes it doesn't... someon, please for the love of god help me with this, i'm about to toss this computer out the window.

  • Steven Burn
    Steven Burn May 11, 2010

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Posted on May 27, 2008

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If the problem is still present, remove the driver and unplug the webcam. Next, re-start your computer and plug in the web cam. Windows should automatically detect it is there, and ask for the location of the driver. Once it does this, point it to the location of the driver file you downloaded. This will allow you to install the driver manually, without the additional software it comes with.

Posted on May 27, 2008

  • Steven Burn
    Steven Burn May 27, 2008

    In that case, go to the Device Manager and right click the webcam in the list, and click Uninstall.

    Next, right click your computers name (top of the list), and allow it to automatically scan for new hardware. This will have the same effect. Again, when it asks for the driver, point it to the installation file you downloaded.

    Note: If the installation file is just a .exe, and does not have a .inf file, you will need to extract the installation file first. To do this, you can use Universal Extractor (freeware), from;

    http://legroom.net/software/uniextract

  • Steven Burn
    Steven Burn May 28, 2008

    Glad to hear it's working :o)

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Windows Vista Problems

ive been talking about vista for a while
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
im waiting a year for my vista to come out that way i know most of bugs are worked out

Posted on May 26, 2008

3 Suggested Answers

mewms_14904
  • 1027 Answers

SOURCE: Chicony USB 2.0 Camera: NEED HELP!!!!!

Follow these steps to re-install the driver for the webcam. You will need to be logged in as an Administrator or have an Administrator password ready.1. Click the Windows Start button.
2. Click Control Panel, System and Maintenance and then Device Manager.
3. Right-click on Chicony USB 2.0 Camera and select Update Driver Software. A yellow exclamation point indicates that the camera is recognized by Windows but is not working properly, probably because of problem with the device driver
4. Select Browse my computer for the driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Select USB Video Device from the list, and click Next.
7. If the message “Windows encountered a problem installing the driver software for your device” appears, click Close.
8. Restart Windows.
The webcam should now work properly

Posted on May 25, 2008

jomabug76
  • 1146 Answers

SOURCE: Chicony USB 2.0 Camera: NEED HELP!!!!!

download new drivers online for it ,,for vista,,

Posted on May 17, 2009

daryn720
  • 113 Answers

SOURCE: Chicony USB 2.0 Camera: NEED HELP!!!!!

you need to check and make sure it's on the HCL list .....this stands for hardware compatibility list ....or the laptop should have a sticker saying it's vista ready . let me know

Posted on Jun 02, 2009

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How to turn on my built in ebcam


Many Toshiba laptops, including Satellite, Portege and Qosmio models, feature built-in Chicony-brand webcams. The Chicony webcam can be problematic, especially when running a 32-bit version of Windows Vista. Microsoft has released an update that will correct problems with starting the webcam after terminating "Sleep" mode. Users may also have to install the appropriate driver or webcam software to correct webcam problems.
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Toshiba Satellite laptop owners may opt to use the Microsoft Anytime Upgrade to upgrade to Vista Ultimate. After doing so, the Chicony webcam may stop working and report a "Please turn on the camera" error message. Users can correct this problem by reinstalling the Chicony driver. b> Webcam Problems on Linux b> Linux users who own Toshiba laptops with the Chicony webcam should install the Linux UVC Driver to make the webcam functional. The webcam may not work without this driver. b> Grainy or Blurry Webcam Image b> The Chicony webcam can produce grainy or blurry images if the user does not remove the protective film that covers the external webcam interface.
http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions this will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Hope this helps
b>

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1 Answer

Need to reinstall webcam driver


I've found the camera driver for your notebook, but it is suitable to Windows 7 only. It's here, anyway. Hope it works for you.
Regards, Carlos

Jul 09, 2010 | Toshiba Satellite A215-S4747 Notebook

1 Answer

My toshiba satelite is A215-s4747 the problem I


Have you tried installing the latest Chicony Webcam driver software from your Toshiba product home page?
latest is version 1.7.231.1126
Download it, right click the file - select compatibility tab and check the following settings

then hit ok and install as usual




=======================MENTOR======================

May 15, 2010 | Toshiba Satellite A205-S4617 Notebook

1 Answer

My toshiba satelite is A215-s4747 the problem I


Have you tried installing the latest Chicony Webcam driver software from your Toshiba product home page?
latest is version 1.7.231.1126
Download it, right click the file - select compatibility tab and check the following settings

then hit ok and install as usual





=======================MENTOR======================

Mar 27, 2010 | Toshiba Satellite A205-S4617 Notebook

1 Answer

Chicony USB 2.0 Camera: NEED HELP!!!!!


you need to check and make sure it's on the HCL list .....this stands for hardware compatibility list ....or the laptop should have a sticker saying it's vista ready . let me know

Jun 02, 2009 | Toshiba Satellite A205-S5880 Notebook

1 Answer

Chicony USB 2.0 Camera: NEED HELP!!!!!


download new drivers online for it ,,for vista,,

May 17, 2009 | PC Laptops

8 Answers

Chicony USB 2.0 Camera: NEED HELP!!!!!


Follow these steps to re-install the driver for the webcam. You will need to be logged in as an Administrator or have an Administrator password ready.1. Click the Windows Start button.
2. Click Control Panel, System and Maintenance and then Device Manager.
3. Right-click on Chicony USB 2.0 Camera and select Update Driver Software. A yellow exclamation point indicates that the camera is recognized by Windows but is not working properly, probably because of problem with the device driver
4. Select Browse my computer for the driver software.
5. Select Let me pick from a list of device drivers on my computer.
6. Select USB Video Device from the list, and click Next.
7. If the message “Windows encountered a problem installing the driver software for your device” appears, click Close.
8. Restart Windows.
The webcam should now work properly

May 24, 2008 | PC Laptops

12 Answers

Toshiba A-200 10W webcam locked by another application


I don't know what exactly fixed the problem but I managed to fix it. I'm using a Toshiba Satellite A215 by the way.

Here's what I did
Control Panel >> System Maintenance >> Device Manager

Go to Imaging Devices and right-click "Chicony USB 2.0 Camera" and choose "Update Driver Software"

First I clicked on "Search automatically for updated driver software" but everything was already up to date. So then I went to "Browse my Computer for Driver Software" and then to "Let Me Pick from a List". I updated the USB Video Device and rebooted but that only made it worse I think. Then I tried updating one of the "Chicony USB 2.0 Camera"'s and that did the trick. Yey. So now my webcam works.

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