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My printer will not turn on. the power cord on the back plug in has a green light and this is lit.

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1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.
if doesnot then
Removing and reseting the print head worked may work. Remove the cover and the cartridges then the print head, Clean then and reinstall them and see if it works.
Else printhead may need to be replaced.

Posted on Oct 01, 2010


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