Question about Electrolux EL7020A Oxygen 3 Ultra Canister Vacuum Cleaner Bagged Vacuum

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Electrolux oxygen series vacs

Is there any place to get parts for these vacs online? I have a broken powerhead that I need a motor, and the whole powerhead to wand locking unit. I would also need a automatic cord rewind unit. I can take them apart and fix them I just do not know where to get parts so I end up with 2 or 3 units I have bought just for parts.

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  • Jasso May 27, 2008

    I found my own solution. Two great websites that had everything I need for the EL5 powerhead.

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  • 1,673 Answers

Glad you got what you needed.

Posted on Jun 01, 2008

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Power head and wand has no power. Unit is less than 4 month old.


Hi, I had the same problem with mine and found that if you plug the power head directly into the handpiece (bypassing the telescopic wand) and it worked only proved the problem is in the telescopic wand. The problem as I found was a broken terminal in the end that connects to the powerhead (female socket). As it is a non repairable part means replacement at $100AUS I have had my machine for 3 years and in this time have replaced the both powerhead once and the wand twice within 2 years of owning the machine. The wand has now gone faulty again 4 months after replacing it and consequently Electrolux only warranty spares for 3 months which I think is poor! Its a great machine but a little too delicate even if it is only used for domestic operations once a fortnight! I paid $700 for my Oxy3 3 years ago and wont be buying another Electrolux product due to poor service (customer and product):((

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1 Answer

Hello, My Electrolux Oxygen motorized brush stopped working. How do I determine if it is the switch, a belt or something else that is causing the motor not to work?


Hey Lee,
We had the same problem and after taking it to a service guy who didn't even want to LOOK at the vacuum, it occurred to us to plug the powerhead brush directly into the handle and it worked! So, we were able to determine that the problem was the tube - not the brush.

We ordered a replacement tube.

Hope this helps.

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1 Answer

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1 Answer

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Did you check the powerhead drive belt. Procedures for replacement are on the electrolux website and also in the owner's manual.

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