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My mother has two identical hampton bay ceiling fans with lights that are operated by a remote control. She does not know the model number. The remote will not operate the fan or the light anymore. It is not the remote control because the remote works on the other fan/light in her bedroom. Both remotes work on the bedroom light/fan. But neither works on the living room light/fan. She uses the fan regularly. What is her problem?

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  • Anonymous Mar 23, 2014

    remote will not operate light or fan

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Someplace there has to be a power (wall) switch that controls the power to the unit. Make sure it was not turned off by accident.If both the light and fan do not work on the unit, it sounds like a possible wiring problem or receiver problem. Unless you are good at house wiring, it may be best to have a professional come in. I would think a loose wire that takes power from the switch up to the fan/light unit or a white wire that would be a common neutral wire for both the fan and light. It might be a bit too complicated for someone without experience to attempt to remedy on their own.

Posted on Oct 01, 2010

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