Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune front load model MAH55FLBWW

The front panel lights up , but you cannot change any of the selections one the panel adn the machine will not start.. we changed the control panel and it still does the same thing. any ideas

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  • txtadpole May 25, 2008

    the pamel board has connectors and they will only go in one way so they are correct

  • txtadpole May 25, 2008

    My Maytag Neptune fron load washer..the front panel lights up but you cannot change any of the settings on it any it will not start..The panel board has been changed and tha did not make any deffience. what could be the problem??

  • txtadpole May 25, 2008

    No the front door doesnot lock. but the door is closed tight.

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3 Answers

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  • Master
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Click here to get more info on more detail troubleshooting for your appliance.

Posted on May 25, 2008

  • Jaime Hernandez May 26, 2008

    Here is more info from the link previously provided.

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I would recommend you have a tech look at it.

Posted on May 25, 2008

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  • Master
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Hmmm..that's odd...are all the wires back in correct locations? or does this have a connector?

Posted on May 25, 2008

  • Patrick Michaels
    Patrick Michaels May 25, 2008

    ok..that's good...so..new control board..no action..on any of the cycles, right?




  • Patrick Michaels
    Patrick Michaels May 25, 2008

    one more question...is the front door switch closed and latched..the interlock can cause this problem..

    nods to Eske..not a bad idea, but it's a holiday weekend here in USA, and they are all gone fishing


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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

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