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GE turntable microwave Je1540WW 002 Turntable doesn't turn

The turntable in my microwave doesn't turn anymore. Not sure why. My wife claims it just stopped one day. She also told me that she had removed the turntable cradle to clean and replaced it. I don't know that she correctly matched the key for the spindle. When I looked at it and made sure the cradle was correctly mated to the spindle... still no turning.

Any suggestions? or just do without the turntable until the oven dies and get another, later model

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I have had the turn table motor go defective in microwave ovens.

Normaly, before ordering a new motor, I always checked to make sure that there was power going to the motor assembly. I never had a power drive failure to a motor so-far. When they did not spin, the motor was defective. But, one day there will be a first time for me.

The fix was to purchase a new motor from the manufacture and install it. In some cases, I had to also replace the spindle key because the original broke when trying to remove it when removing the motor assembly.

I suggest that for servicing a microwave oven, you give it out to a service center to have the work done. There are safety issues when working on microwave ovens.

Jerry G.

Posted on May 26, 2008

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The turntable on my GE Spacemaker Microwave JVM1640BB does not turn.... I can turn it by hand, but does not turn during cooking.


HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to one of these problems explain below

(1)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properl on the turning mechanism.

(2)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.
Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.

(3)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

FOLLOW THESE STEPS TO REPLACE THE FAULTY MOTOR.

THINGS NEEDED.

* screwdrivers

* replacement motor

* specific microwave information and part number


1 Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3 Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4 Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5 Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6 Reinstall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.

Hoping to help on more problems.

THANKS.

Sep 05, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Ge spacemaker xl1400 model# jvm141obc Turntable still turns..but while making grinding sound Please help


My wife noticed a strong smell of something burning inside our home. Luckily we were home. The microwave was NOT on...and the turntable was turning and making that grinding sound. When I opened the door, the turntable kept turning....all digital lights were OFF. The microwave does not work. I am extremely angry that this unit was able to continue to grind unnoticed. If we were not home, I assure you that this would have caused a kitchen fire. The upper inside portion was extremely hot to the touch and the cabinet on top of the over-the-range microwave was also very hot. This would have easily caused ignition and a subsequent kitchen fire. I am going to report this to the UL.

Feb 10, 2011 | Microwave Ovens

1 Answer

Are there any recalls on GE microwave JVM1540DN1ww Thanks, ssi96@aol.com


There are no recalls on GE over the range microwave JVM1540DN1WW but there SHOULD BE! Mine lasted only a year and a half and then started running and heating with the door open. Shortly after that it stopped heating at all. The light and fan works, and the keyboard lights up but the turntable doesn't turn anymore (yes I made sure the turntable was turned on), and it doesn't heat. It will count down like it's heating but it doesn't heat. Changing the door switches didn't work. Husband thinks it is the magnetron which is expensive to fix. I won't ever buy another GE microwave period! Check the web and you will see all the similar complaints. I just searched online and for a lesser price than I paid for the GE, Samsung sells one that has the one year warranty but also has a 10 year warranty on the magnetron.

Jan 25, 2010 | GE Microwave Ovens

1 Answer

GE microwave TURNTABLE slow-erratic and noisy JVM 1860 SD 002


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 03, 2009 | GE XL1800 1100 Watts Microwave Oven

1 Answer

Microwave turntable won't turn


You may have a tunrtable motor or spindle problem..
This info is from GE website..( link : http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
  • Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
  • Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
  • Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
  • Be certain you are pressing a cook function rather than a timer function.
  • If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.

Sep 21, 2008 | GE JVM1850 1000 Watts Microwave Oven

1 Answer

Turntable microwave oven (model JE1540WW 002) (serial ZR943877S)


Chances are that it is not actually microwaving, but that can be checked by placing a small cup of water inside.

Overall, though, it's not a good idea to run it if it's not working right.

This problem is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Apr 28, 2008 | Microwave Ovens

1 Answer

GE PROFILE SPACEMAKER MODEL JVM1350BW


There is a turntable motor that maybe bad you can access it by removing the scres on the boyyom of the uniot it will flip down on a hinge NOTE: you do not have to take down the microwave to do this. the motor should be getting 110v when on also make sure on your keypad it says Turntable on Some models have an option to turn it off on the keypad

Jan 23, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

3 Answers

Ge Spacemaker


If the oven is not heating food and the turntable is not rotating, it's a serious problem such a as a low voltage power supply, and up to replacing the magnetron (considering getting a gently used replacement oven on Craig's List or elsewhere).

If the oven has a turntable and is not rotating, that might be a separate (and easy-to-fix) problem by itself. I replaced mine, and it took 10 minutes.
If the turntable doesn't rotate, either the small ac motor has failed, or the coupling from the motor has come loose. Unplug the main power to the oven. Remove the 5 or 6 screws underneath the oven to remove the access panel to see the small ac motor. There will be an electrical plug with two wires connected to the small motor---unplug it. Take out the 2 screws that hold the motor in place, then inspect if anything seems to have come loose. If everything was mechanically o.k., then the motor is bad.
It's a fairly universal part number, a low voltage ac motor. Make sure that the voltage rating is the same when looking for a replacement. You could check on-line with a search-engine or Sears.

Good luck, hope this helps.

Dec 07, 2007 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

The turntable makes grinding niose when engaged


That model number doesn't ring a bell. Is that right? Is it foreign?

Chances are the coupler and/or turntable support will be damaged or warped.

Also on some brands, the "packing" (often a rubber grommet) must be replaced.

Oct 17, 2007 | GE Spacemaker JVM1640SJ Microwave Oven

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