Question about Quinny BUZZ 3 Capri Stroller

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My quinny frame keeps clicking dwon on one side mostly need to fix it fast what can be the problem

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  • Quinny Master
  • 1,629 Answers

Good Afternoon

If it is under 2 years old please return it to your retailer with proof of purchase for it to be sent to the engineers for inspection & repair work required under warranty terms and conditions.

If it is over 2 years old or you do not have your proof of purchase please contact the customer care department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss chargeable inspection & repair work required.

Posted on Nov 10, 2011

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I bought a second hand Quinny Buzz, and the clip for the frame lock is broken


Hi

The transport lock is available as a spare part item - who did you speak with that advised you it wasn't?

RRP for the transport clip is 10GBP and you can order via your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)

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This happened to my wife the other day, I found that the main pivot bolt had pulled through the plastic pivot/collapse assembly. This part is rivoted to the frame so without drilling it out and replacing with an ugly nut and bolt you will have to source a new frame. I got mine from Ebay, I found someone selling lots of quinny buzz bits and asked if he still has the frame he said yes but the handle bar no longer extends (Hence im on here looking how to swap the two), Problem solved!

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Try contacting them directly!
This may be a manufacturing problem that they are not aware of !
Click on the link below.Copy and Paste your problem into the email if you like.

http://www.quinny.com/quinny/forms/contact.aspx?mode=contact&language=nl-nl

Hope this is helpful.
Good Luck!

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Tyres-press the light grey button on the chassis next to the wheel slot as you push on the wheel (this is also the button you press to release each wheel).
Opening it is easy - With Buzzwheels on the ground, remove safety hook (plastic loop on left side of handle fixed to peg inner left rear wheel) ten simple lift handle and Buzz frame should automatically pop up.
Closing takes more practice-put on brakes (press red foot pedal) stand to side of chassis and at bottom end of handle there are two large grey buttons. With left hand on left button push button forwards (ie direction of chevrons on button) then press in. At the same time push in right button with right hand. Whilst doing this you also need to push down and forad on frame and it should fold down. If you don't push buttons enough it can click. When folded remember to put on safety hook before transit, otherwise it might pop up on its own. Hope this helps. You can download the manual with instructions from Quinny website too if pictures are helpful!

Apr 25, 2008 | Quinny Buzz Jogger

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Quinny buzz


Ours did exactly the same thing - collapsed with our son in it. This happened several times and we were constantly having to pull the chassis up on one side until it clicked again. Emailed Quinny - no response. Took it back to John Lewis and they sent it away and gave us a loan chassis. Quinny couldn't fix it so sent a shabby second hand replacement (outrageous!). We and John Lewis went mad and they finally supplied a new chassis. good luck!

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Hi just today i tried fix that. i opened lock parts. there are parts which are broken. no chance to fix that you need to change all frame. otherwise use screw and screw thru plastic parts to be in one position for good.

Oct 30, 2007 | Quinny Buzz Jogger

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