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The refrigerator door will not stay open. - Hotpoint HSS25GFP Side by Side Refrigerator

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    refrigerator doors are not meant to stay open, are you sure this is what you mean to ask?

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Check the adjustable feet at the bottom front of most refrigerators. Your refrigerator is probably up in the front to much. Lower the leveling feet some in the front and the problem will likely go away, Refer to your ownrs manual as how you do it on your model. ALL refrigerators have adjustable levelers.

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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The rubber door gasket has a crack or hole in it. This gasket makes a tight vacuum seal to keep the doors closed.

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Freezer and refrigerator doors aren't usually supposed to stay open. The units are usually installed so that they're slightly tilted to the back to make sure gravity will close the doors if you forget to. If you are SURE - I mean really SURE - that you want your freezer to stay open you should check the drawer rails to see if they're adjustable; if they are, trying raising the back of the rails (or lowering the front). If the rails are not adjustable, try adjusting the front feet of your fridge so that the front of the whole unit is just a tiny bit lower than it is now. Don't lower it too much! If you do, the doors won't stay closed; they'll leak cold air and you'll lose food.

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Adjust the front legs of your refrigerator slightly to raise the refrigerator. and and store items on the freezer door shelves to add weight. This is a problem of pneumatics and a testament to how tight newer refrigerators are. When you close the large refrigerator door it compresses the air in the refrigerator compartment. Both compartments are connected by air passages and thus the pressure change is transferred to the freezer causing the freezer door to pop open.

Raising the front of the refrigerator a tiny bit will help both doors close from the 90 degree point, which is desirable. Adding weight to the shelf will just help the process.

An additional aid in self-closure will be to use vegetable oil on a paper towel to wipe down the hinge side face of both door seals. All these maneuvers should aid in causing the door to stay closed and re-close if it should open slightly. Good Luck

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The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Part 12 on this diagram is your cam. http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=KSRB27FHSS02&productCategoryId=0165000&brandId=0593&modelName=SIDE-BY-SIDE-REFRIGERATOR&diagramPageId=00006&componentDescription=REFRIGERATOR%20DOOR&documentId=O2030395&backToLink=Return%20to%20Sub%20Components%20list

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If Your Refrigerator's Freezer Door Pops Open When You Close the Fresh Food Door... If a 'top-freezer' refrigerator's freezer door pops open when the larger fresh food door's closed, it's actually a good thing. That tells us the seals are in great shape, sealing well.
Some freezer door 'pop' is unavoidable bc the bottom door's so much larger than the top one and the hydraulic effect of compressing all that air kicks in. The two compartments share the same air via a duct between them, and that compressed air rushes up into the freezer compartment and can 'pop' the door.
To improve the situation, apply a few drops of oil (sewing machine oil or 'three in one' - NOT WD-40) to each freezer door hinge pin. (Even better: if you can, pull the doors and coat the hinge pins with petroleum jelly). This will help the freezer door swing back closed by itself. The freezer door usually stays ajar because it's binding a bit, and that's usually caused by it's swinging 'dry', with no lubrication.
It’s also a good idea to ‘kick’ the habit of letting the refrig door close hard.

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