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My daughter is at college and called me. Her printer won't print and it says offline in the control panel. Its a brother mfc 255 cw

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Your going to laugh when you see how to fix this! At least I did the first time it happened to me.

Open a document that you want to print. Go to the top of the page and find where it says "File". Click on file and follow the drop down list almost to the bottom where it says Work Offline. Click on Work offline and this will put your printer back on line and able to start printing again.

Posted on Sep 30, 2010

Testimonial: "Ok we will try that! Thank you!"

  • Kandi Cook Sep 30, 2010

    You can also try right clicking with your mouse on the picture of the printer on the bottom right side of your pc screen and then choose properties and find the use printer online option located there.

  • Kandi Cook Nov 10, 2010

    Were you able to test my instructions with her computer yet? I was curious if this solved your problem being I did not see a response and/or rating from you.

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