Question about HP Officejet 6310 All-In-One InkJet Printer

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I have HP Officejet 6310 All-in-One I replaced black ink cartridge No 98 just recently, and since then I have problems to print anything. When I try to print I get this message on printer?s display: ?Cartridge error: cartridge on right must be replaced? Sometimes it still prints , but some lines are smudged or hardly printed. It is second time I am replacing the cartridge. The first time it worked fine. I would appreciate your help. Thanks, Izzy Z.

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Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

Posted on Apr 27, 2012

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Hello, some of the time the color ink cartridge can cause the problem, especially if its a refilled ink, but at same time, i do know some of the new inks right out of the box will fail. so try with a new color cartridge first.

Posted on Sep 30, 2010

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1 Answer

Black will not print


Hi,
Please check it black ink cartridge and also check it your cartridge working conduction or not. If you are more then three time refill then not used cartridge because three time after not good quality print.
And go to printer property and check it color choose option if you are not choose black ink then not black printing.

Thanks,
HP Printer Support

May 30, 2014 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How do I change the toner HP Officejet 6310 All-In-One


Hi, the officejet 6310 takes ink and can be ordered from most online stores like staples, cartridge world and amazon, All will vary in price, but always stick to the official HP inks although they are more expensive the compatibles do cause problems. below is a link to the cartridges you will need to purchase.
http://shopping.cartridgeworld.co.uk/home.php?cat=901

Unfortunately i cannot attach files to this message otherwise i would put the manual on here, which on page 95 shows step by step on how to change the ink cartridges. I can email this to you if you provide an email address for me. below i have copied the instructions from the manual, but there missing illustrations, so might be a bit hard to follow. please let me know if you require any further help.

Replace the print cartridges
Follow these instructions when the ink level is low.
Maintain the HP All-in-OneNote When the ink level for the print cartridge is low, a message appears on
the display. You can also check the ink levels by using the software installed
with the HP All-in-One.
When you receive a low-ink warning message on the display, make sure you have a
replacement print cartridge available. You should also replace the print cartridges
when you see faded text or if you experience print quality issues related to the print
cartridges.
To order print cartridges for the HP All-in-One, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
For a list of print cartridge numbers, see the back cover of this guide.
Tip You can also use these instructions to replace the black print cartridge
with a photo print cartridge for printing high-quality color photos.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
1 Print cartridge door
2 Print carriage
3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
Chapter 10
96 HP Officejet 6300 All-in-One series
Maintain the HP All-in-One1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
4. Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
connections.
User Guide 97
Maintain the HP All-in-One7. Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
11. The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
12. Press OK.

Dec 02, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I have problem with black cartridge on hp officejet 6310. I think that there is trouble with electrical conectors in black cartridge becouse when I put it again inside the printer everything is ok when...


Wipe the ink cartridge connection side with alcohol and a tissue or q-tip and try again. If still having problems rub with an eraser and then the alcohol again. If still have the problem, remove both cartridges, pull the pwr plug and hold down OK and cancel buttons for 10 sec while plugging it back in. Printer will reset to out of the box new. Turn on and install cartriges and do an alignment.

Jul 02, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP 6310 printer ink Level doesen't indicate any ink in printer


slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

Mar 07, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Ink Cartridge problem


The 6310 takes a #95 tri-color cartridge. #901 is for Officejet 4500 and 4600 series printers.

Dec 22, 2008 | HP Officejet 6310 All-In-One InkJet...

2 Answers

HP 6310 Cartridge Error: Replace Cartridge


well..did the printer cartridges come from HP?

May 23, 2008 | Office Equipment & Supplies

1 Answer

My HP Photosmart C6180 All in One printer is not printing ing black even though I have replaced the black ink. It will print the colour sections but comes out blank for black. Any suggestions as to what...


Remove the black cartridge from the all-in-one and clean the copper contacts of the cartridge with a soft cotton cloth and then try to align the cartridges once and then try to print the self-test page. Also check the ink level and expiry date present on the cartridge.

May 20, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Non-HP ink cartridge


I refilled my new hp 60 cartridge at first it works out but after few print outs hp solution center detects that there is a cartridge problem? what should I do? purchasing a new cartridge is so expensive, thnx in advance......

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