Question about Samsung SyncMaster 2233BW 22" LCD Monitor

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I have Samsung BX2250. My problem is when i set up the resolution to 1920x1080, It didn't use up all the panel's screen there are black panels on the right and left about 1inch wide of the screen. And when I set it to 1680x1050, it goes full screen. how can i make my resolution ot 1920x1080 in full screen? I have a Mac Pro tower running os10.11

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  • expressband Oct 01, 2010

    Hi, thank you for helping. The issue is not with videos. I am talking about the computer image. ie desktop, or any screen that I bring up ie google. I had no problem with this monitor and my pc, but when I hooked my mac pro tower to it, the image does not fill the screen. I did call the tech dept at Samsung, and the girl finally told me that samsung is not compatible with Apple products. I really don't believe that. I called the tech dept at Apple, and they said I may have a defective monitor. I don't believe that either since it works fine with my pc.
    Could it be a graphics card issue in the Mac?
    Any suggestions?

  • expressband Oct 01, 2010

    Hi again, the graphics card is Radeon x1900. It is odd that my 10 year old pc will work with this monitor just fine. The image fills the screen. But the Mac Pro tower, which is only 4 years old. does not support this monitor. Could it be that I got a really outdated card, or it is defective? Is there any site to download an upgrade, if needed? Or do I need to purchase a new card?

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Hi there
The monitor that you have has a resolution 1920 X 1080,which is also called full HD(high definition) resolution,It will run all the videos which are recorded in 16:9 format perfectly (Occupying full screen).However if you are playing a video which is not recorded on High definition(HD) you will see black panels on side and sometimes on top as well.So you will have to switch the mode (as you did ) to adjust to the monitor's resolution to that of video ,that you are playing.
As videos are meant for different purposes (like for mobile,CRT monitiors,wide screen viewing) they come in different video resolution.
To solve this you need to ensure that you buy or view full HD videos or see that the video or a movie is recorded in 16:9 format for wide screen monitors.In short this is an issue based on video format not your tv.
If you have more queries please comment and let me know, and I will be more than happy to assist you to further resolve your issue.
I will appreciate your feedback and positive rating.
Thank you.

Posted on Oct 01, 2010

  • 2 more comments 
  • Anuj Joshi
    Anuj Joshi Oct 01, 2010

    Nice to receive your comment with more product details

    Seems like people in Samsung and Apple dont want to do that little extra work and help

    Yes you are right.With the information that you have give about your mac pro tower.I can see (from Apples website) that it comes with ATI Radeon HD 5870 Graphics or ATI Radeon HD 5770 Graphics (correct me if I am wrong).Then I went and checked the technical specification of this video card.

    Below are some detail of supported resolution by this card
    http://www.amd.com/us/products/desktop/g...

    As you will see the maximum supported resolution by the graphics card is less than the samsung monitor that you have(width wise it exceeds and length wise it falls short).So it fills the monitor length wise first completely but as it do that it adjusts the width thus leaving those black panels.

    So its is just a compatibility issue with card with TV.I feel Apple should have heard you properly as they should know about this very common issue

    If you have more queries please comment and let me know, and I will be more than happy to assist you to further resolve your issue

  • Anuj Joshi
    Anuj Joshi Oct 01, 2010

    Hello again

    I would request you to please get in touch with Apple regarding this compatibility issue
    Regarding driver updates you can get the latest updates from AMD's website
    http://support.amd.com/us/Pages/AMDSuppo...

    Before buying a new card do consult Apple about new card's compatibility with old motherboard and your monitor.

    I will look for more details and let you know regarding this matter in a few hours
    Thank you.

  • Anuj Joshi
    Anuj Joshi Oct 02, 2010

    As promised, I checked for details about your Graphics Card and it becomes apparent that the card does not support Full HD that we are trying to achieve.

    Here is the page from the manufacturers website that lists the specifications of your Graphics Card: http://www.amd.com/us/products/notebook/...

    An upgrade of the Graphics Card would help you achieve the Full HD output on the monitor.

    The age of the computer does not have a bearing on the display capabilities.
    While it is given that the newer computer will be more in line with new technology but it is not always so and there are variables.

    In your case, for instance, the capability of the Ghaphics Card is what will determine the output that you will get on your Full HD Samsung BX2250 monitor.

    I hope this helps.

  • soldeerder Jan 13, 2011

    today i've installed the monitor with a hp dv7 laptop with a hdmi cable and i found the same problem!

    no full picture with res. 1080*1920

    not happy with this monitor :-(

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