Question about HP PSC 2355 All-In-One InkJet Printer

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I installed a refilled HP 94 cartridge in my HP PSC 2355 All-in-One printer. It worked well for several weeks but then I suddenly got the following Error Messages: "Incorrect Cartridge - Black ink cartridge inserted now is not intended for use in this printer" or "Incorrect Cartridge - Print cartridge in right stall is not supported". I tried a second refilled cartridge and after about a week, I now get the same Error Messages. Do you have any idea as to what the problem might be? A reply would be greatly appreciated. Thank you. egrossner@juno.com

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This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.

Posted on Sep 30, 2010

  • Arvella Mar 16, 2011

    I did everything listed above and i keep getting a blue screen with ERROR on it. What am I doing wrong? Help!

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1 Answer

Can I use an HP75 tri-color printer cartridge in my HP PSC 2355 All in one printer even though it usually takes the HP95?


HP 75 tricolor cartridge is not designed for PSC 2355.If you try to install it,you'll get a message incompatible ink cartridge or cartridge problem.using a different cartridge may also damage the chip embedded in the printer.do not use hp 75 as a replacement for hp 95.

Jun 19, 2011 | HP PSC 2355 All-In-One InkJet Printer

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What does 'Print Cartridge in right stall not supported' mean?


It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.

This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.

Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.

Just a few thoughts for you to consider. Thank you for using FixYa.com today.

Mar 03, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What ink cartridge does the hp 2355 all in one inkjet printer use


Hello,

The PSC 2355 uses a standard Black 94 and a Tri-color 95 cartridge.

It also can use a Tricolor-97 and a Photo 99 cartridge.

Here is the HP price list:

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q5789A&aoid=5504&lang=en&cc=us

Also, here is a link to the main support page for the printer where you can obtain much more info.

HP PSC 2355 Support

Thanks for using Fixya.

Feb 16, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

What will be the cost ok black cartridge? How many pages will one cartridge print?


HP PSC 2355 Printer uses HP 94 Black and it can print upto 400 pages approximately

there should not be any problems except that it is 4-5 years old printer

Sep 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 CARTRIDGES INSERTED NOT INTENDED FOR THIS PRINTER


I have the same printer but my cartridges are Hp # 94 black
Hp # 95 Tri color
But I am in the U.S.A. I dont know why your" are a diffrent # for the same machine? odd, I hope This helps a little,

Mar 06, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

RED MIXED IN WITH BLACK PRINTING


did try to download the most updated driver from hp web site

Mar 02, 2008 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

Other compatable cartridges


Cartridge Description
Zone 1
small black inkjet print cartridge
HP 94
small tri-color inkjet print cartridge
HP 95
large tri-color inkjet print cartridge
HP 97
photo inkjet print cartridge
HP 99

Jan 15, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC 2355 Won't accept refilled ink cartridges


If problem is what I think it is (that is if you cleaned whole thing and it is connected proprely), you have only one option. To buy at least three cartridges...problem is due a small trick made by HP. Printer remembers at least two cartridge serial numbers, and then wont accept refilled ones. But if you first stick one, then the other, and on the end the third one(only this one should be really full) it should reset printer and it should foul it to accept it. But on some printers it needs up to five cartridges! What a waste of money :( Anyway, hope this helps...

Aug 19, 2007 | HP PSC 2355 All-In-One InkJet Printer

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