Question about Xerox DOCUMATE 510 Flatbed Scanner

Open Question

After moving from XP to Win7, the scanner locks up at 98% during a scan, but not all the time. I have uninstalled and reinstalled the latest scanner driver and software from Xerox a few times and still have the intermittent problem that happens about 80% to 90% of the time. It does not matter what software I am scanning from - One Touch 4.0, Adobe Acrobat, or Paint Shop Pro X3. The problem did not exist before Win7, so assuming a driver issue?

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
lgc999
  • 39 Answers

SOURCE: Adobe Acrobat Reader

This is the same software. What type of printing problems are you experiencing?

Posted on Nov 06, 2007

Ad
  • 1 Answer

SOURCE: Scanner Xerox 4800

Ditto.. same here.. really anoying! At least its not something i'm doing. I may take it to pieces...

Posted on Nov 08, 2008

go-tech
  • 41 Answers

SOURCE: deleting adobe acrobat

Hi riz1380

If you still have the file that you installed it from run that first. Then use remove software/programs. If you dont have it anymore download it first.

Regards
Go-Tech

Posted on Dec 17, 2008

Jmizpah777
  • 290 Answers

SOURCE: suddenly all my pdf docs are opening in Adobe

Go to My Computer. Tools > Folder Options > File Types > Then Browse PDF Registered File Type . If you can see " Details for PDF extension " and you can see a change button, you can click that button and browse for your Acrobat Pro main program .

Posted on Aug 18, 2009

anandg27
  • 1272 Answers

SOURCE: Adobe acrobat fails to open pdf files. Deleted

Well, if Acrobat Reader fails then you can try another good pdf reader called FOXIT. You can download it free from the below link:
http://www.foxitsoftware.com/pdf/reader/reader-interstitial.html
I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Posted on Feb 27, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

DR-6080 not recognised after reloading Windows 7 (32-bit) on laptop. Re-installed latest driver (says Win7 supported) successfully but still won't work, Anything?


Disconnect the scanner from the computer. Uninstall driver software, shut down and restart the Comp. Reinstall the driver. (http://software.canon-europe.com/software/0036991.asp?model= ). connect the scanner and the system will report USB device plugged in. This should work.
S. Mohan. Chennai, India

Dec 02, 2011 | Canon DR-6080 Path-Through Scanner

6 Answers

I have a Canon DR-2010C scanner that I just recently purchased. It works fine for a time and then it just locks up during scanning and after it locks it will not work again and gives an error message that...


Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software.

1. Open the Windows Control Panel.
2. Open the Add / Remove Programs window.
3. Locate the listing for the software and remove it. When prompted to remove the camera drivers files, click Yes.

Now download the latest version of the software for your OS from the manufacturer's website.

The following is the procedure for a 'clean boot'. I am assuming that you have XP. If you have a different OS, just let me know and I will send you the appropriate procedure to boot clean in that OS.

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After restarting, reinstall the downloaded software. Next, do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer

Hope that helps...Should you have any further questions, please feel free to post them here.

Sep 26, 2008 | Canon Office Equipment & Supplies

1 Answer

The cords are all plugged in and computer and printer is on but it wont scan, the computer cannot make a connection to the printer? there is no damage parts or wires.


Check and see if there is a lock button for the scanner,some printers have this feature so that during transportation or moving you can lock the scanner so it doesnt move to keep it from getting damaged,if that is not the issue then i would uninstall the software,restart the pc and then reload the software and make sure to follow the instructions on installing it to the detail.With usb devices you dont plug the usb cable in until it tells you to during setup,thats important,most printers are like that when installing,so if you installed the software with with the usb cable already plugged in then that can be your problem.Make sure your operating system is compatible with the printer such as winxp,vista,win7.good luck

Jan 24, 2011 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Hp5300c scanner-can't use HP software on new PC (XP Pro SP3)


Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Feb 19, 2009 | HP ScanJet 5300C Flatbed Scanner

1 Answer

The scanner only scans the first or second page.


Check your Scan settings. Are you scanning in Color and at what resolution. If the resolution is high, then file size will be big and with Win 98, I presume your system is old and hence slow. It wil take time to write the data on to the Hard disk. Check if your Hard disk has enough and contiguous space. If in B&W mode, try TIFF compressed instead of BMP. If nothing works, you may have to uninstall and reinstall the driver software. Run Scandisk and reinstall after this is done. S. Mohan, Chennai, India

Feb 03, 2009 | Panasonic KV-S2026C Pass-Through Scanner

2 Answers

Hp scanjet 3500 c series


i read somewhere it was SP3 causing the problem and to uninstall it if you can. I tried and it didn't work so the computer broke down a few weks ago and the idiots installed the wrong OS. they put on xp home instead of xp pro and the scanner is working. just wondering if, when i put xp pro back on will it still work.

Jun 12, 2008 | HP ScanJet 3500C Flatbed Scanner

1 Answer

Reinstall problems


hi friend

1 u have plug ur sanner on a other port
2 do not power on ur scanner
3 put ur scanner driver cd in cd rom
4 start the instollation of scanner
5 in between installlation sadi u power on ur scanner then u have do power on ur scanner
6 then after scanner driver taken by during installation automatically
7 finiesh the installation

& try to scan

Apr 01, 2008 | Panasonic KV S2065W Path-Through Scanner

1 Answer

Unreconizable image


Try updating your scanner driver/software to isolate the problem. If same issue still occurring after uninstalling/reinstall, then source of the problem may be a CCD/lamp failure or some sort of dust, lint, on CCD causing calibration failure.

Sep 03, 2007 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

ACER 620 P SCANNER


I Want Mercury Scanner 620P windows xp Driver

Aug 16, 2007 | AcerScan 620PT Flatbed Scanner

Not finding what you are looking for?
Xerox DOCUMATE 510 Flatbed Scanner Logo

Related Topics:

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

72 Answers

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...