Question about Altec Lansing inMotion MIX iMT800 Portable Digital Boom Box Speaker System for iPhone and iPod

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Have Altec Lansing IMT800 IPOD Mix Boom Box. System stopped working with AC adapter is plugged in. System works when the 8 batteries are installed, but when you plug in the AC adapter, the system stops working. If you take the batteries out and plug in the AC adapter, the sytem will not work. When I say "won't work" I mean it will not even power up, no lights or anything. Any idea what the problem might be ? Thanks.

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  • Altec Lansing Master
  • 39,149 Answers

Defective AC adapter

Posted on Jul 14, 2017


6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: my altec lansing im600 won't


Take out the battery from it. The battery is accessed by removing just two screws with a cross head, and pulling its cover off. Disconnect the battery and plug it back in. This will work.

Also try this...

Detach the power adaptor and battery
Also remove any external USB devices
Hold the ON switch in for 30 secs (dispersing all internal power)
Put the power adaptor in ONLY (confirming that the power source is Ok too)
Try turning on

If it works
Turn off, and put the battery back in
Turn on

Please get back to us if you have further query else please accept the suggestion.

Thank you for contacting

Posted on Apr 19, 2011

  • 50 Answers

SOURCE: Hi, I just got the

have you turned the volume up from the speakers and the ipod?
thats usualy a problem people get
they think they have to turn volume up from ipod not dock

Posted on Feb 18, 2010

  • 1 Answer

SOURCE: poor FM reception with Altec Lansing IM600 when using ac adapter

Just wonderin with my Im600 whether to leave in wall socket power. Or is it better to just use up the battery then recharge when I need to.
Also If I use the wall charger plugged in permanently Is it better to take Battery out???

Posted on Jun 03, 2010

  • 41 Answers

SOURCE: my altec lansing im7 stopped working during class

Im having exactly the same problem. Any solutions yet?

Posted on Oct 06, 2010

  • 6 Answers

SOURCE: how do I open the altec lansing inMotion im600? I

There is a button on the front of the unit that is just below the LCD readout that shows FM / iPod status. Press the button. If it does not open the unit, you may need to tap the back of the unit when doing this or else get something to gently pry open the unfolding section WHILE THE BUTTON IS PRESSED (otherwise you'll break the mechanism and won't be able to lock it again. It sounds like whatever you put in to create the connection may be jamming up your opening.
The unit comes with several adapters for different iPod models, you may want to try a different adapter; you shouldn't need to put anything else in it to maintain a connection. If you don't have those adapters anymore, you can probably get them off the altec lansing web site.

Posted on Jan 23, 2011

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2 Answers

Is there an adapter/cord (30 Pin to Lightning, or 30 Pin to Bluetooth) actually KNOWN to work with the Altec Lansing iMT800, so we can all charge and control the newer Lightning connector style iPhone

I think your only option is to get one sold in Apple stores. I have a small 30-pin-to-Lightning adapter (not a cable) and it does not work with either my iPad mini or my wife's iPhone 5. I also have a non-Apple Lightning charging cable (as a backup, just in case...). Same deal.

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The low battery light may be indicating that the battery needs to be replaced.

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How can I get to Altec Lansing UK customer support service?

call Amazon uk and tell them to give you a legit nummer for support for a thing you bought from them!
They have a obligation to give you a number, if they wont then tell them they have to take it back since you still have warranty on it..
And if they don't want to have it back they have to give you a number..

Feb 10, 2012 | Altec Lansing inMotion MIX iMT800 Portable...

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Imt800 power adapter repair

It is not the power adapter that is at fault. It is the soldering on the circuit board underneath the plastic behind the power adapter. I put together an album of pictures detailing what you need to do if you don't want to cut any wires or buy a new coax adapter or disassemble the unit from the front end. There wasn't a detailed guide available anywhere so I hope this helps all of you with your problems.
I went into this blindly and have never soldered anything in my life. Repairing the iMT800 was a success and inspired me to continue on my electronics curiosity. All you will need is a soldering iron, solder, dremel, super glue and some type sealant to patch the hole you're going to need to make.

Here is the guide:

It functions as normal: charging the phone, plays very loud, etc.
For what it's worth: I won't be buying anymore altec lansing products and will share my experience with the customer service department (non-existent) with everyone that notices my new scar on my iMT800.

Jan 21, 2012 | Altec Lansing inMotion MIX iMT800 Portable...

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IMT800 will not work off power cord, plug seems very loose in connection. Is there a way to open the deck and check to see if plug is broken within?

Try it with batteries. Likely that this the problem as it has been with all of the IMT 800/810's. It's due to the circuit board and the shoddy workmanship that Altec Lansing performed when manufacturing these units.
I'm on my second one so feel qualified to make that statement.

Jun 28, 2011 | Altec Lansing inMotion MIX iMT800 Portable...

1 Answer

My Altec Lansing IM3 no longer works with the AC power adapter but does in battery mode. Does that mean I need a new power adapter or could the circuitry on the iM3 be faulty? I play this with my iPod.

The power adapter could be bad BUT also the jack it plugs into may be bad. It will have a switch to disconnect the battery when adapter is plugged in.

You need to get a voltmeter and check the output of the adapter. OFTEN the cable beaks where it flexes. Sometimes the cable can be spliced, but DO be careful to not reverse the wires.

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Poor FM reception with Altec Lansing IM600 when using ac adapter

here is what I recommend, and It may be irrelevant but it could work.

the ac adapter cable may be creating interference with the radio signal, so what you can do is go ahead and try connecting the ac adapter as far away as possible from the device in a way that the( keep the cable as far away from the device, just leaving the plug into the hole)

and try putting some antistatic tape onto the end that goes into the device.

good day

Dec 28, 2008 | Altec Lansing Inmotion-IM600...

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