Question about Alcatel Cell Phones

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I put my at&t sim card in this phone and now i can't get the internet or receive picture mail and things like that...how do i fix this?

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Hi, the problem you are having is with the settings that are stored on your phone, the chances are these have never been setup correctly and you usually get this problem when you change the sim card in the phone to another sim or another network.

now all you need to do to solve this problem is call your service provider and tell them the make and model of phone you have got then ask them to send you the latest mms and wap settings.

your service provider wont charge you anything for doing this and they will send you the settings via text message this will then update your phone to the latest settings and you will be able to use the phone as you want to then.

you can sometimes send the settings to the phone yourself via your service providers web site, but not all service providers offer this service so you would have to check.

the quickest and easiest way would be to give them a call and ask them to send you the latest settings. they will do this for free so just give them a call and your phone will be then set up correctly.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks
mb1

Posted on Sep 30, 2010

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