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Acer Extenza 4620Z wireless connnectivity

I have taken this laptop several times to your patners Geek Squadnd thye have not been able to fix the issue of not staying connected online wirelessly. I have bought a new wireless router. I have lefft the laptopthere at the store three times 2 dys average stay and yet i an only able to stay online if i connect directly to the router. Please tell me there is a reason and soultion. I am studyingonline and need the consistency of being able to connect online!! the Pc is only 5 months old and i only use it friday through sundays for studies!!!

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  • akustari Oct 24, 2008

    My laptop have re-format and how to install wifi

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Try letting windows manage your laptop wireless connection.  If you are using a third party sw to connect to the internet remove it and ask windows to manage your wireless connection.  Also verify that the router power cable is connected directly to the outlet and not an outlet splitter or surge protector.  Make sure your built in wireless is working and connected properly and test it than.

Posted on May 25, 2008

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