Question about Logitech Marble Mouse PS2/USB MSLO904360

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Scrolling Problem Following Windows SP3 Installation

I just updated my Windows XP Home Edition with SP3. Following installation I now get a "wave" effect when scrolling (instead of moving smoothly up and down). I also noticed that when I "pinch and lock" my Logitech Marble Mouse that it no longer works. Can you pinpoint the problem? Thanks!

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  • Sylvestor Jun 01, 2008

    I really appreciate your prompt response, "jerryg50," but the "techno-speak" is a little over my head!



    Please permit me to give you an example.



    If I said to you, "Post hoc ergo propter hoc," you might say, "What's THAT all about!!?"



    In response, I'd simply say, "Gee, 'jerry', it's LATIN!!"



    Get it!? I don't mean to be impudent, but the answer I just gave you is about as useful as the one you gave me!



    RICHARD BURDICK









  • Sylvestor Jun 02, 2008

    Thanks again for the prompt response. I'll give it another whirl!!

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This is obviously a driver fault, unless by coincidence the mouse is failing.

For a start, try uninstalling the driver, and then re-installing it back.


Jerry G.

Posted on May 25, 2008

  • Jerry Greenberg
    Jerry Greenberg Jun 01, 2008

    I don't mean to be complicated. All the hardware devices in your computer work with software drivers. These drivers tell the operating system about the hardware, and how to operate with it.



    Sometimes a driver can become damaged, and have to be re-installed. The process for this can vary a little depending on the type of driver, and device.



    I cannot give a coarse over an email about how to uninstall and reinstall drivers. This would be a little long to do.



    What I suggest you do is get someone who has some basic exptertise with PC computers to help you out. This type of thing is a general thing that all users are supposed to be familiar with.



    If you go to the help system in XP and do a search for drivers, you should get information explaining what they are about.





    For your own education about what computer drivers are about, please visit:



    http://en.wikipedia.org/wiki/Device_driv...





    Jerry G.

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When you try to install Windows updates from the Windows Update Web site, the Microsoft Update Web site, or by using Automatic Update, you receive a message that the update is not installed successfully. Additionally, the update is not displayed in the update history.

You may experience this issue in the following scenarios:

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Scenario 2 You perform the following operations before you try to install Windows updates:

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For an x64-based computer http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe

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