Question about HP DeskJet 3650 InkJet Printer

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Hp deskjet 3650 printer was working fine and now it will not print. I get a message saying The file 'hpzimc09.dll' on hp cd is needed. Also when I go to my control panel and click on printers and faxes it shows a hpdeskjet 3600 series (copy1) and a hpdeskjet 3600 series (copy 2). Is there supposed to be 2 copies?

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No there is not. This error is most likely a result of file corruption (damage). In your situation, I would remove all instances of the printer (printer folder, right-click and select delete) and then disconnect the printer from the computer, insert the printer cd and reinstall following the onscreen instructions. This should resolve your issue.

Posted on Sep 30, 2010

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Delete both and re install.
If you are missing a dll then you may have had a virus that infected some files, and these may have been removed with a scan.
If you dont have your driver disc, download your software from HP / support http://h10025.www1.hp.com/ewfrf/wc/product?product=304535&lc=en&cc=uk&dlc=en&lang=en&cc=uk

Posted on Sep 30, 2010

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