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My computer runs Windows 7. Originally it contained Internet Explorer 32 bit and 64 bit versions. Somehow the 32 bit IE was deleted. Perversely a new version of IE 32 bit cannot be downloaded unless the computer all ready contains IE 32 bit. Thus many applications, such as Windows Media Player 11 and Flash Player are not available. MY QUESTION IS: If I purchase a Windows Anytime Upgrade (which I understand is already on my coputer, but requires a utilization code number), will that include a new version of IE 32, or would I simply have a windows 7 upgrade still lacking the IE 32 bit vrersion.

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  • jwilley2 Sep 30, 2010

    Internet Explorer 32 bit has been deleted from my computer. A Rhapsody technician took control of my computer and verified that it is gone. I contacted IYogi, They said they could restore it but they wanted $300+ for a three year fix and $200 for a one year. The computer is only $500. That's a 40% to 60%.charge. That's blackmail. MY QUESTION IS: if I purchase dell's anytime upgrade, will that upgrade give me a working 32 bit version of Internet Explorer?

  • jwilley2 Sep 30, 2010

    After pasting C:\Program Files (x86)\Internet Explorer\iexplore.exe, I get the following:"no items match your search. Search again in:

    Libraries Homegroup Computer Custom Internet



    I searched under each of then above. No matches.



    There are only two changes listed for the OS, both drivers. R226931 (Quick Set) and R260746 (Windows Installer) both dated 9/19/10. I don't think they are related to my problem.



    System Restore discs do not work. System Restore command doesn't work.



    I've tried to reinstall the internet explorer 32 bit version, but it failed because i didn't aready have the IE32 bit version. Catch 22.



    IYogi says they can fix everything in just minutes if I given them access to my computer and $200 to $300. Since ANYTIME UPGRADES already exist on the computer what happens if I pay $76 for and upgrade from home premium to the nnext level. Do I get back IE32 bit?





    The programs I can't run do not justify a very expensive fix. No Rhapsody, Windows Media Player 11,

    certain video downloads. Annoying but I have access through my other old and slow computers.

  • jwilley2 Oct 01, 2010

    running C:\Program Files (x86)\Internet Explorer\iexplore.exe ends in empty searches. Nothing there. I'd pay for an upgrade if I could be sure that then upgrade would include IE32 bit. The system recovery discs don't work. So the question remains; will an ANYTIME UPGRADE give me an operational IE32 bit? I ran an sfc/scannow and it was clean. I also turned windows features on and then off on internet explorer. IE32 shortcut returned in my All Programs list but its just the icon.

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It should be much simpler to get back than that, try to locate it on the list of windows features, if it is already checked, uncheck it, if not then check it. Reboot from there. Go back to windows features, re-check it and it will reinstall it. It should put both versions back. To get to the windows features do this:

Click the Start button My computer runs Windows 7.  Originally it - 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.jpg, click Control Panel, click Programs, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Posted on Sep 30, 2010

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  • Tim Grayson
    Tim Grayson Sep 30, 2010

    No, it will not, you should not need to pay anything to get internet explorer 32 bit back on your computer. It is completely free software. I would bet that it may still be there, you can't truly "remove" it from Windows 7, you can just disable it. Did you check out the Windows Features screen I pointed you to before?

    To reiterate, you don't need to pay ANYTHING to get the software back, aside from what you've paid for the help here I suppose...

    Try this, click the start button (windows icon button, bottom left of your screen) and in the box at the bottom copy and paste in this:

    C:\Program Files (x86)\Internet Explorer\iexplore.exe


    Then hit enter, what does it say? Or does it start internet explorer?

    Thanks
    Tim

  • Tim Grayson
    Tim Grayson Sep 30, 2010

    Did you try accessing the Windows Features thing I spoke of in the first post? If you go in there, and find that Internet Explorer 8 is checked, uncheck it, then hit OK and allow anything it asks about. Then reboot your computer. Go back into the Windows Features, and put a check back in Internet Explorer 8, hit OK, allow anything it asks about again, then reboot again. Does it not come back?

    Internet Explorer 64 bit and 32 bit is an integral part of Windows 7, there is no way to completely remove it for good..

    Tim

  • Tim Grayson
    Tim Grayson Oct 01, 2010

    Something else just occurred to me, try installing IE 9 32 bit for Windows 7..








    Also, I do not feel that the anytime upgrade would fix the issue, it should fixable without buying anything.



    Tim

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    ieversion2.gif
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red-line-21.png
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red-line-22.png
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red-line-23.png
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internetoptions.gif

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