Question about Dell Computers & Internet

1 Answer

My computer runs Windows 7. Originally it contained Internet Explorer 32 bit and 64 bit versions. Somehow the 32 bit IE was deleted. Perversely a new version of IE 32 bit cannot be downloaded unless the computer all ready contains IE 32 bit. Thus many applications, such as Windows Media Player 11 and Flash Player are not available. MY QUESTION IS: If I purchase a Windows Anytime Upgrade (which I understand is already on my coputer, but requires a utilization code number), will that include a new version of IE 32, or would I simply have a windows 7 upgrade still lacking the IE 32 bit vrersion.

Posted by on

  • 1 more comment 
  • jwilley2 Sep 30, 2010

    Internet Explorer 32 bit has been deleted from my computer. A Rhapsody technician took control of my computer and verified that it is gone. I contacted IYogi, They said they could restore it but they wanted $300+ for a three year fix and $200 for a one year. The computer is only $500. That's a 40% to 60%.charge. That's blackmail. MY QUESTION IS: if I purchase dell's anytime upgrade, will that upgrade give me a working 32 bit version of Internet Explorer?

  • jwilley2 Sep 30, 2010

    After pasting C:\Program Files (x86)\Internet Explorer\iexplore.exe, I get the following:"no items match your search. Search again in:

    Libraries Homegroup Computer Custom Internet

    I searched under each of then above. No matches.

    There are only two changes listed for the OS, both drivers. R226931 (Quick Set) and R260746 (Windows Installer) both dated 9/19/10. I don't think they are related to my problem.

    System Restore discs do not work. System Restore command doesn't work.

    I've tried to reinstall the internet explorer 32 bit version, but it failed because i didn't aready have the IE32 bit version. Catch 22.

    IYogi says they can fix everything in just minutes if I given them access to my computer and $200 to $300. Since ANYTIME UPGRADES already exist on the computer what happens if I pay $76 for and upgrade from home premium to the nnext level. Do I get back IE32 bit?

    The programs I can't run do not justify a very expensive fix. No Rhapsody, Windows Media Player 11,

    certain video downloads. Annoying but I have access through my other old and slow computers.

  • jwilley2 Oct 01, 2010

    running C:\Program Files (x86)\Internet Explorer\iexplore.exe ends in empty searches. Nothing there. I'd pay for an upgrade if I could be sure that then upgrade would include IE32 bit. The system recovery discs don't work. So the question remains; will an ANYTIME UPGRADE give me an operational IE32 bit? I ran an sfc/scannow and it was clean. I also turned windows features on and then off on internet explorer. IE32 shortcut returned in my All Programs list but its just the icon.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,777 Answers

It should be much simpler to get back than that, try to locate it on the list of windows features, if it is already checked, uncheck it, if not then check it. Reboot from there. Go back to windows features, re-check it and it will reinstall it. It should put both versions back. To get to the windows features do this:

Click the Start button My computer runs Windows 7.  Originally it - 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.jpg, click Control Panel, click Programs, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Posted on Sep 30, 2010

  • 1 more comment 
  • Tim Grayson
    Tim Grayson Sep 30, 2010

    No, it will not, you should not need to pay anything to get internet explorer 32 bit back on your computer. It is completely free software. I would bet that it may still be there, you can't truly "remove" it from Windows 7, you can just disable it. Did you check out the Windows Features screen I pointed you to before?

    To reiterate, you don't need to pay ANYTHING to get the software back, aside from what you've paid for the help here I suppose...

    Try this, click the start button (windows icon button, bottom left of your screen) and in the box at the bottom copy and paste in this:

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Then hit enter, what does it say? Or does it start internet explorer?


  • Tim Grayson
    Tim Grayson Sep 30, 2010

    Did you try accessing the Windows Features thing I spoke of in the first post? If you go in there, and find that Internet Explorer 8 is checked, uncheck it, then hit OK and allow anything it asks about. Then reboot your computer. Go back into the Windows Features, and put a check back in Internet Explorer 8, hit OK, allow anything it asks about again, then reboot again. Does it not come back?

    Internet Explorer 64 bit and 32 bit is an integral part of Windows 7, there is no way to completely remove it for good..


  • Tim Grayson
    Tim Grayson Oct 01, 2010

    Something else just occurred to me, try installing IE 9 32 bit for Windows 7..

    Also, I do not feel that the anytime upgrade would fix the issue, it should fixable without buying anything.




1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What should i download to get 32bit operating system software

What is the difference between 32-bit and 64-bit versions of Windows?
The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU), handles information.

The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system. How can I tell if my computer is running a 32-bit or a 64-bit version of Windows?

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:

1. Open System by clicking the Start button , right-clicking Computer, and then clicking Properties.

2. Under System, you can view the system type.

If your computer is running Windows XP, do the following:

1. Click Start.

2. Right-click My Computer, and then click Properties.

If you don't see "x64 Edition" listed, then you're running the 32-bit version of Windows XP.

If "x64 Edition" is listed under System, you're running the 64-bit version of Windows XP.

Download it here:

Mar 29, 2017 | Computers & Internet

1 Answer

System error of comodo internet

Comodo Internet Security - System Requirements

To ensure optimal performance of Comodo Internet Security, please ensure that your PC complies with the minimum system requirements as stated below:
  • Windows 7 (Both 32-bit and 64-bit versions), Windows Vista (Both 32-bit and 64-bit versions) or Windows XP (Both 32-bit and 64-bit versions)
  • Internet Explorer Version 5.1 or above
  • 128 MB available RAM
  • 210 MB hard disk space for both 32-bit and 64-bit versions

Jul 31, 2012 | Video Game Consoles & Games

4 Answers

Which internet explorer 9 should i get?32bt or 64 bit?

The internet explorer you will get will depend on the bit of your system. Because bit of your system will determine the compactibility of the software. Click on my computer and check system properties, then be sure, if your system is 32bit , get internet explorer software that can run on 32 bit.
Engr. Adewumi I.O

Sep 05, 2011 | Computers & Internet

1 Answer

I haVE WINDOWS 7 HOME premium desk top and each day on certain web page using flash player 10 my internet explorer 8 shuts down saying a problem with web page caused internet explorer and windows to...

Is your system running 64-bit or 32-bit? To find this out, press "start", right click on "computer", then click "properties". There it will specify your "system type" (64-bit or 32-bit). There is no Flash Player for 64-bit Web Browswers available yet. If your computer is running 64-bit, you should try using the 32-bit Internet Explorer (can be found in your list of programs in the start menu).

Jan 08, 2011 | Microsoft Internet Explorer 8

1 Answer

Hi, I have MCEBrowser (Version: 2.2) product. Could you please provide me information whether it is compatible with both 32-bit and 64-bit Windows 7 operating system. Thanks in advance.

Windows 7 operating systems is an improved system with networing improvement compartibilities. The internet browser is only compartibe with google, mozziler foxpro, firefox browsers and the latest update of google Chrome browser. Microsoft internet explorer is incompartible with Windows 7 operating system. e.g. The compartibilty is with the computer operating system, windoms 2000, mellannium, xp and vista operating systems should display internet explorer. Windows 7 32-bit a lower versions design or 64-bit an remodified version are incompartible to Internet explorer

Dec 06, 2010 | Anthony Park Software MCEBrowser

1 Answer

IE8 installation failed, and said that The installation does not support your system architecture (32/64-bit) I'm running on Windows 7. What seems to be the problem?

If you downloaded the 32 bit edition and you are running a 64 bit machine you need the 64 bit application, if you have a 32 bit machine and downloaded the 64 bit veriosn you need the 32 bit version.

Oct 07, 2010 | Microsoft Internet Explorer 8

1 Answer

I play a game on facebook, and every time I go into the game, a screen says my plugin has crashed. What do I do to fix it?

Depend on your OS. If is Windows IE, some issues has found on this.

Try this :
our version of Windows is either a 32-bit operating system or a 64-bit operating system. A 64-bit operating system can run both 32-bit applications and 64-bit applications.Your browser, such as Internet Explorer, is either a 32-bit application or a 64-bit application. Flash Player works only with a browser that is a 32-bit application. On a 32-bit operating system, your browser is always a 32-bit application. However, on a 64-bit operating system, your browser is either a 32-bit application or a 64-bit application. Make sure you are using a 32-bit browser by following these instructions:

Windows with Internet Explorer
To make sure you are using a 32-bit version of Internet Explorer, follow these steps:
  1. In Internet Explorer's Help menu, select Help > About Internet Explorer. (In some versions of Internet Explorer, select the question mark in the upper right corner to select About Internet Explorer).

  2. If you do not see the words "64-bit Edition" next to the version number, you are running a 32-bit version of Internet Explorer. Continue to Determine the Flash Player version you installed, if any.
  3. If you do see the words "64-bit Edition", go to Flash Player on 64-bit operating systems (TechNote 6b3af6c9) to continue troubleshooting your Flash Player installation.
Windows with other browsers, such as Firefox, Google Chrome, or Opera
No official 64-bit version of these browsers is currently available on 64-bit Windows operating systems. Therefore, unless you are using a test version of a browser (not typical), your browser is a 32-bit application, and therefore, works with Flash Player. Continue to Determine the Flash Player version you installed, if any.

2. Determine the Flash Player version you installed, if any

Before you troubleshoot Flash Player installation, determine the version of Flash Player you have installed, if any. You can see if it is working and whether it is the latest version available for your operating system. Follow these steps:
  1. Go to If you have already successfully installed Flash Player, the page displays the Adobe Flash Player version as shown in the following image:
    Note: The version number in this example might be different than the version you have installed.

    If you have not successfully installed Flash Player, you will not see the image.
  1. The same page has a table that shows the latest Flash Player version available for your operating system (for example, Windows or Macintosh) and your browser (for example, Internet Explorer or Firefox). If the version information shown in step 1 does not match the latest version shown in the table, upgrade to the latest version. To upgrade, continue to Uninstall previous versions of Flash Player.
Note:Internet Explorer uses a different Flash Player than other browsers such as Firefox or Google Chrome. Therefore, if you sometimes use Internet Explorer and sometimes use another browser, you might have installed a different version of Flash Player for Internet Explorer than for other browsers.
3. Uninstall previous versions of Flash Player

Before you install Flash Player for any Windows browser, uninstall all previous Flash Player versions and restart your computer. Follow these steps:
  1. Uninstall all previous Flash Player versions and restart your computer. For Flash Player uninstall instructions, see Uninstall Flash Player (TechNote tn_14157).
  2. Restart your computer after uninstalling.
  3. If you are using Internet Explorer, continue to Verify Internet Explorer security and ActiveX settings. Otherwise, continue to Download and install Adobe Flash Player.

4. Verify Internet Explorer security and ActiveX settings (skip for other browsers)

Make sure that Internet Explorer security default level is set to Medium. This level allows viewing ActiveX controls, such as Flash Player. To set browser security to Medium, perform the following steps:
  1. Open Internet Explorer.
  2. Choose Tools > Internet Options.
  3. Select the Security tab.
  4. Select Trusted Sites zone.
  5. Select the Default Level button. (If the Default Level button is dimmed, continue to the next step).
  6. Move the slider until the security level is Medium.
  7. Select Apply.
  8. Select the Internet zone.
  9. Repeat steps 5 - 7. When done, select OK.

Oct 04, 2010 | Adobe Computers & Internet

1 Answer

Hello i am using windows 7 64 bit & i am facing trouble in playing videos of youtube. please give the solution to it thanks

I would like to inform you that, Adobe flash payer is not compactable with 64 bit Operating system. However, in 64 bit operating system you will get the 32bit and 64 bit internet explorer. Hence, I request you to use the 32 bit internet explorer and it will resolve the issue.

To use the 32bit and 64 bit operating system I request you to follow the below steps :

There are actually two shortcuts for Internet Explorer in the "All Programs" menu. Why two and what's the difference?

Here's the title of each and the exe's they run:

Internet Explorer
"C:\Program Files (x86)\Internet Explorer\iexplore.exe"

Internet Explorer (64-bit)
"C:\Program Files\Internet Explorer\iexplore.exe"

The first one runs IE from the "Program Files (x86)" folder, this is the 32-bit version. The second one is the 64-bit version.

May 16, 2010 | Dell Inspiron 1545 Notebook

2 Answers

Can i convert a 32 bit to a 64 bit

You can use the Upgrade option during Windows 7 installation, which preserves your files, settings, and programs, only if you're currently running a 32-bit version of Windows Vista and you want to upgrade to the 32-bit version of Windows 7. Similarly, if you are running a 64-bit version of Windows Vista, you can only perform an upgrade to a 64-bit version of Windows 7. For more information, go to Upgrading to Windows 7: frequently asked questions on the Windows website.
If you want to move from a 32-bit version of Windows to a 64-bit version of Windows 7 or vice versa, you'll need to back up your files and choose the Custom option during Windows 7 installation. Then, you'll need to restore your files and reinstall your programs. For more information about performing a custom installation, see Installing and reinstalling Windows 7‍.
gl_ico.png Notes
  • To install a 64-bit version of Windows 7 on a computer running a 32-bit version of Windows, you'll need to start, or boot, your computer using a 64-bit Windows 7 installation disc or files.
  • If you start your computer using a 64-bit Windows 7 installation disc or files, but your computer isn't capable of running a 64-bit version of Windows, you'll see a Windows Boot Manager error. You'll need to use a 32-bit Windows 7 installation disc or files instead.
  • Windows Easy Transfer can't transfer files from a 64-bit version of Windows to a 32-bit version of Windows. If you're running a 64-bit version of Windows Vista but you plan to install a 32-bit version of Windows 7, you can move your files to an external location manually or use Backup and Restore in Windows Vista. For more information, go to Back up your files and

Apr 08, 2010 | Dell Precision Workstation 490 - MT -...

2 Answers

IE 32-bit browser need to run on my 64-bit browser

Hi buddy323,

You will find the 32 bit browser on your Vista installation disk. Or your restore CD from Dell.

If you can't find it there, you can download it HERE. Or may want to go for the IE version 8.

Good Luck and don't forget to leave a rating.

Thanks Mark

May 01, 2009 | Dell Inspiron 530s Desktop Computer...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Alun Cox

Level 3 Expert

2668 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides