Question about Maytag Neptune MDE5500AY Electric Dryer

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Maytag neptune dryer

How does the fabric softener work, I can not get to dispense the liquid

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  • Anonymous Jun 03, 2008

    how do I get the softener dispenser to dispense the softener? There does not seem to be a way for it to enter the washer. I have a Maytag Neptune washer.
    It is a front loader. Thanks


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  • Master
  • 868 Answers

If your putting liquid softner in the dryer STOP !!!Put liquid softener ONLY in the washer.

Posted on Jun 02, 2008

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1 Answer

WHY DOESN'T FABRIC SOFTNER DISPENSOR NOT EMPTY ON MAYTAG NEPTUNE FRONT LOADER ?


there is three switched valves for cold and one for hot
the three cold are prewash main wash and softener
at the back of the valves back of the machine
there is a little cage inside the valve header

check its not full of dirt
you can remove them for cleaning with a pair of flat nose pliers
if this isnt the case replace the switched valve related to the softener
compartment water intake

Aug 11, 2014 | Maytag Washing Machines

1 Answer

I have no water to fabric softener dispenser I


Google Neptune TL Washer FAV6800AWW

You can get the FAV6800A/FAV9800A Service Manual and get into Service mode and turn on the Cold Water Inlet valve and the Fabric Softer dispenser valve and see if water flows to the Softer reservoir. You may need to replace the dispenser valve.

Pic below. Post in the other forum it's easier to work the issue at a true DIY forum.

Mar 12, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My stacked Maytag front loader leaks out through the door when the fabric softener dispenser is being filled (2nd rinse cycle only). Any help?


The second rinse is when the softener cup is being flushed. Remove the dispenser and clean and inspect the housing to be sure no softener is gumming up the holes and blocking the water flow into the machine.

Jun 11, 2010 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

My maytag neptune TL fabric softener cup seems to be clogged, what do I do?


If your machine is a FAV6800AW/FAV9800AW see if this post will help you. Once the Fabric Softener top is removed you can flush the dispenser and run some pipe cleaners thru the exit ports to help remove gunk build up.

If there is a water flow issue into the Fabric Softener dispenser then further investigation may need to take place. I discuss how I would start the troubleshooting for that as a possible issue.

The Service Manual for reference use and care guide has some info

Rich


Nov 01, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune TL


The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag MAH8700AWW will not dispense fabric softener


u need to replace the water valve theres 2 the cold is what u would replace

May 21, 2009 | Maytag MAH8700AWM Neptune Front Load...

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Neptune stackable washer...


You put the detergent directly on top of the clothes.

Jul 31, 2008 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Rinse Cycle


The fabric softner won't dispense and I was told to replace the dispenser unit, is that the solution?

Jul 22, 2008 | Maytag MAH8700A Front Load Washer

2 Answers

Fabric Softener Won't Dispense


The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Feb 11, 2008 | Maytag Neptune MAH6700A Front Load Washer

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