Question about HP Business InkJet 2800 Printer

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My HP business inkjet 2800 is producing printouts that are very faded and barely readable. The configuration page prints out only in black and white and indicates that the ink cartridges are all nearly full and that the printhead health is good (although each has exceeded warranty period). What should I do to restore the excellent print quality it had just a week ago?

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The only thing to try is to run the cleaning software from 3-7 times, or until print quality is good. Right click the printer icon in the printer folder, select properties, then at the bottom click preferences. Locate maintainence, and run the clean and follow the instructions. If after 7 times the quality doesn't improve, you will have to replace the printheads. As long as the quality improves with each clean, continue to do so until it is acceptable.

Posted on Sep 30, 2010

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