Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Always paper jam. need solution - HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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  • hughestech Sep 30, 2010

    I need more information. Where does the paper jam? Right in the beginning? Halfway through? How are you removing the jams when they happen? Please advise so I can be sure to resolve this issue for you.

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Hello, the first thing i would recommend you to do is listen to machine, if you hear the machine clicking, the sound is rythmic, sorry, it does not carry a beat, but the noise is not normal, if you do hear the noise then yes your printer is broken. if you have lower tray, check to see if your jamming from that tray, you can clean both feed rollers for both trays, and try again, if document feed jam, check to see if something tore in the paper guide.

Posted on Sep 30, 2010

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