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Refrigerator portion has quit working but freezer still works.

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  • Master
  • 834 Answers

The problem is most likely either the defrost timer, and/or the defrost heater element(s) are faulty. The problem is that the defrost heater elements are not functioning properly and the evaporator core is actually freezing up and blocking the air flow through the evaporator core and also freezing up the thermal sensor, and when that happens there is no longer enough cold air being circulated through the refrigerator (that is actually how the unit operates and air must be able to flow through the evaporator core and then be circulated throughout the refrigerator to properly function) and as a result the refrigerator stops functioning and food can even thaw out in the freezer although the freezer seems to be iced up. (Usually at the rear wall where the evaporator core is located)

(Air flow through the evaporator core and cold air circulation and re-circulation through the refrigerator is performed by the air circulation fan and it also must be functioning)

Be sure to only use a blow dryer (with a towel on the bottom of the freezer) to thaw out the evaporator core and do not use any hard or sharp objects or the evaporator core can be damaged. The defrost timer can be located inside of the refrigerator itself, (see lower image) or it can be mounted outside usually either behind the air intake cowl or kick panel at the front base of the refrigerator, or most likely located behind the service panel on the rear of the refrigerator, and usually if the defrost timer is turning then it is most likely working, however the defrost timer can move very slowly and you can place a mark on the timer and the housing to check after about fifteen minutes to see if the position on the defrost timer has changed. The deforst timer on newer digital models can be built into the circuit board and is not a seperate timer mechanism.

Here are some images that should be similar to your situation to help assist you, and let me know if you require any further assistance.

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Posted on Sep 30, 2010

  • Zaraki Sep 30, 2010








































    The rest of the images.

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6 Suggested Answers

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Posted on Jan 02, 2017

lojacksdad
  • 121 Answers

SOURCE: Fridge quit working but freezer works

check to see if the back wall of the fridge is full of ice
if so that is an automatic defrost problem or check to see if your frezzer fan is blowing

Posted on Apr 17, 2009

  • 2 Answers

SOURCE: The refrigerator portion has quit cooling.

I have the same problem and have found that if you take the panel off inside the refrigerator and with a blow dryer defrost it. It should work for a few weeks. I have been doing this once a month since March and I hope to found out how to fix it also.

Posted on May 18, 2009

  • 10865 Answers

SOURCE: I have a Dometic RM 2652, the freezer works fine.

Here is the trouble shooting manual for your Dometic.

http://www.gasrefrigeration.net/dom_techdata/26121_2852SM.PDF

It will tell you what the possible problem is.

Posted on Jun 04, 2009

freetek
  • 5568 Answers

SOURCE: Freezer is cooling but the refrigerator is not cold

This setup uses a fan to push air around to distribute the cold air. It sounds as if your fan isn't running anymore.
It may not be a lot of fun to access it for replacement or lubrication which might be the problem. This type of fan motor normally uses a phosphor-bronze bearing with graphite embedded and while they shouldn't ever need oil, this type of bearing has tendency to get sticky over time eventually jamming the motor shaft.
Modern motors are 'impedence protected' so they don't 'burn up' anymore but do get hot.
What you might try is to check Sears parts section to see if your model is listed for replacement parts (they sell parts for about every US brand) and they may have an illustration of your fridge that shows you how you can access the fan.

Posted on Jul 15, 2009

  • 1 Answer

SOURCE: My Kenmore refrigerator is not

I had the same problem. The frezzer worked but the fridge was not getting cold. What I have learned is that the frezzer make the fridge cold, so if the frezzer is working then something is blocking the cold air to get into the fridge. Most likely ice. The air come in at the bottom of the inside of the fridge next to the frezzer. Pull everything out of the frezzer, then unscrew the plannel that runs along the back and you see if there is ice. If so turn frezzer off and dry out the frezzer. I used hot water.

Posted on Jan 08, 2011

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