Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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I have the same problem with my WD 500 gb. Ii has been working fine everyday, and suddenly it lights, and I can see it searching, but the files will not come up. I get a box on the screen asking me if I want to format. The drive letter appears, but the files are not accessible. Does anyone have any suggestions?

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The disk-drive inside the casing is "dying".
The "table-of-contents" (listing all the files/folders on the drive) cannot be read.

Check the warranty-status of the unit -- if the warranty-period has not expired, then Western Digital will replace the MyBook, at no cost to you.

Posted on Sep 30, 2010

Testimonial: "Thank you very much. WD told me that my warranty wont be up until 2011, but I wasn't thinking about replacement. I was trying to recover my files. "

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