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Need directions for recording the greeting on the main line of system

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To enter voicemail administration, press Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. Once you have entered the password you will see 3 selections you can make .Use the three soft keys under the display and select AA (auto Attendant). Next, press greeting and greeting again. Next, it'll ask for the greeting number your probably working with greeting 1. Press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Posted on Sep 30, 2010

  • khassell Sep 30, 2010

    Thank you. Worked beautifully.

  • george  peters
    george peters Oct 01, 2010

    Glad to help.

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1 Answer

Model KX-TG4021 - How do I put in a new answering message?


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The manual for the KX-TG4021 is available from the product page: http://shop.panasonic.com/support-only/KX-TG4021N.html . The direct link to the manual is http://service.us.panasonic.com/OPERMANPDF/KXTG4011-MUL.PDF . (Note: there are several models that use the same manual.) See page 27 and the subsequent pages. The N indicates the region in which Panasonic sold the model.

I hope this helps

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1 Answer

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This is what I have:
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99#
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1 Answer

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Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

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(Main Day Greeting is box 800, Main Night greeting is box 801)

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1 Answer

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Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System2.gif the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.

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When you finish recording, press [#] to save the recording.
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Press [1] to Review.
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1 Answer

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Unfortunately, Office systems are all controlled by a central system that requires an administrator to make changes such as recording the system answer menu, creating menu systems, etc. This is usually done by the I.T. department or private contractor. Sounds like maybe you have a gap in personnel. If that's the case, you'll need to call Nortel for support. Thanks for using Fixya!

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1 Answer

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You did not mension what type of voicemail you have installed with the phone system so I'm assuming it is also a Norstar.
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1. Press " Feature 9 8 1 "
2. Enter your password ( Default is 0000 )
3. Press " OK or * "
4. Press " Admin or 8 "
5. Press " Greet or 2 "
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7 Press " Prime or 1 "
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8 Press " Yes "
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3 Answers

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