Question about HP LaserJet 2420d Printer

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My printer is telling me to load tray e plain letter which I did but the attention light is still blinking and it won't print. What should i do?

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  • hughestech Sep 30, 2010

    Are you sure it says tray "e"? And not tray "1"? These printers only have 1 paper tray and a manual input. Try power cycling the printer. (Turn off and then back on). Let me know so I can resolve this issue for you.

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  • 78 Answers

Load the paper in the appropriate tray and then press the green "GO" button. This should clear the error. If not let me know so we can resolve this issue.

Posted on Sep 30, 2010

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THE ORANGE LIGHT IS ON AND NOT PRINTING


Blinking Attention Light HP LaserJet 1320 Series Printer - The printer displays an orange blinking attention light which will not clear. This usually indicates one of the following issues have occurred. Perform the following in the order provided to troubleshoot and resolve the issue.
1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
2. There is a paper jam in the printer.
3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick. Perform the following steps to load tray 2.
A. Pull the tray out of the printer and remove any paper.
B. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
C. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
D. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
E. Slide the tray back in the printer.
5. The tray 2 paper level indicator is stuck.
6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
A. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
B. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
A. Turn the printer off.
B. Press and hold down the green GO button.
C. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
D. Release the GO button.
NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
E. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state.

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tray, and then try the alignment again.
2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click
Printer Services.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
box. In the Print Properties dialog box, click the Features tab, and then click the
Printer Services button.
The Printer Toolbox appears.
4. Click the Device Services tab.
5. Click Align the Print Cartridges.
When prompted, ensure plain white letter or A4 paper is loaded in the input tray, then
press the button next to OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
The product prints a print cartridge alignment sheet.
7. Load the page print side down on the right front corner of the glass, and then press
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When the On button stops flashing, the alignment is complete and the page can be
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1 Answer

I have a HP LaserJet 1320n printer and it will not print. An orange light keeps flashing by the triangle with an exclamation point in it. I printed a test page and it was okay. It will not print...


Possible Solution to your issue!

Blinking Attention Light HP LaserJet 1320 Series Printer - The printer displays an orange blinking attention light which will not clear. This usually indicates one of the following issues have occurred. Perform the following in the order provided to troubleshoot and resolve the issue.
1. Insufficient power. Disconnect the power cord from any surge protectors or power strips and plug the unit directly into an electrical wall outlet.
2. There is a paper jam in the printer.
3. The top cover is open. Open the top cover, reseat the print cartridge, and close the top cover, making certain it is shut properly.
4. No paper was loaded in tray 2 or the tray was not loaded properly causing a mispick. Perform the following steps to load tray 2.
A. Pull the tray out of the printer and remove any paper.
B. Move the blue side width guide outward to match the paper size that is being loaded. Locate the blue guide pointer on the left side of the tray. If using a letter-size (8.5 by 11 inch) paper, match the guide point with the LTR/LGL engraving located on the bottom, left-side of the lift plate.
C. Locate the blue tab on the rear paper-length guide. Locate the triangle-shaped pointer in the middle-right on the bottom of the tray. Press on the blue tab and adjust it so that the triangle-shaped pointer matches the paper size that is being loaded. If using letter-size (8.5 by 11 inch) paper, match the triangle-shaped pointer with the LTR engraving on the bottom of the tray.
D. Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height down arrows on the paper-length guide in the rear of the tray.
E. Slide the tray back in the printer.
5. The tray 2 paper level indicator is stuck.
6. If the printer comes back to a Ready state, print a Self-Test/Configuration page. If the printer is not in a Ready state, proceed to step 7.
A. Verify the printer is in a Ready state. (The green LED next to the U-shaped icon is on steady and no other lights are on.)
B. Press down on the green GO button until the orange Attention light comes on (approximately 5 seconds), and then immediately release the GO button. The green GO button will begin to blink and a Self-Test/Configuration page will print.
7. If the attention light is still on, perform a cold reset. A cold reset, sets most, but not all, default variables stored in NVRAM back to the factory default values. It typically does not reset the page count, paper tray sizes, localization language, or formatter number. Complete the following to perform a cold reset.
A. Turn the printer off.
B. Press and hold down the green GO button.
C. Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.
D. Release the GO button.
NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.
E. The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state

Feb 23, 2009 | HP LaserJet 1320n Printer

1 Answer

Paper does not feed from Tray 1.


Check your printer settings.

Sometimes if your printer or the program you are printing from has the paper source set to "Letter" it waits for you to press the continue key on the printer which allows you to insert headed note paper before printing.

If it is set to letter, change it to A4 and this should solve your problem

You may need to change this in both the printer settings and/or each program from which you are printing

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1 Answer

Tray output


You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

Jan 26, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

3 Answers

Tray 1- load plain letter


Linda,

On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.

Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.

Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1

light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3

If that dont cover it...post back

Soulvisitor :-)

Dec 18, 2007 | HP LaserJet 4100n Printer

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