Question about Samsung 24 in. DB5710DT Stainless Steel Built-in Dishwasher

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Samsung DM5710DT dishwasher

When the wash is done, the dishes have a white film. We don't need a water softner, due to city water, we've had the dishwasher a few years now and this has never happened

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  • azeretj Jul 07, 2008

    I am very disapointed in my new Samsung, It leaves a film, and it didnot happen with the old dishwasher. I know it is not a water problem, we have a water softner. I have only had our dishwasher for a few weeks, and except for the quietness of this machine, I have nothing but disapointments. Every time I close the door it automatically goes on, and last night I had to hand wash my dishes over because of the white film on them.

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The problem is hard water i bet. there is a new product out that actually filters the water going into your dishwasher. this i think is awesome becasue who knows whats in the water cleaning the dishes you eat and drink with. my dishes use to be white and spotty and after the first load with the filter they came out spotless. you can get it at www.dishwasherfilter.com. you will be glad you did. oh it goes under the sink and is small and affordable.

Posted on Jun 01, 2008

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My dishes and glasses do not come out clean they appear to have some white residue on them...my water softner is working I am using liquid dish washer detergent and jet dry......just feel the washer is not...


If your dishes or glassware appear with a white residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

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Dishs are duty and glasses have white film & dirty


If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

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If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

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1 Answer

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If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

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If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

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2 Answers

New dishwasher leaving powder residue on dishes.


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