Question about Sharp AR-5316 Advanced Digital Imager Copier

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Sharp mx5001n...what is error code c4-02 and is

Sharp mx5001n...what is error code c4-02 and is there a reset code

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  • aqueen191 Sep 30, 2010

    is there a reset code to try?

  • aqueen191 Sep 30, 2010

    what is ptc?
    can it be disabled temporarily to continue copying?

  • aqueen191 Sep 30, 2010

    what is the ptc..what does it stand for

  • aqueen191 Oct 01, 2010

    thanks for the info, maybe my machine is a little different, but I was able to bypass it. The message still pops up, but now I can say ok and continue to use the copier/scanner/fax machine. My rep has ordered the parts to fix it.

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This is the problem with the PTC unit,
in order to get this problem fixed you need to get the ptc unit replaced.
To do the same you will have to call sharp.

Posted on Sep 30, 2010

  • 3 more comments 
  • Jayant Jha Sep 30, 2010

    There is no reset code as such,
    This is a prolem with the PTC unit, event resetting the ptc unit may not solve the problem thats why replacement of ptc unit is nedded.

  • Jayant Jha Sep 30, 2010

    No it is not possible to disable it as it is a hardware component.

  • Jayant Jha Sep 30, 2010

    It is Printer terminal control.

  • Jayant Jha Oct 05, 2010

    Thats good to hear, hope everything will be fine.

  • Joel Twilley Dec 11, 2013

    The code C4-02 refers to the Primary Transfer Cleaner (PTC). A technician will have to check it out. The one time I saw that code, I merely had to reseat the unit.

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