Question about Philips GoGear HDD6330 MP3 Player

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My philips mp3 turns on to the philips screen, but then turns right back off. nothing seems to work such as: restart button, usb, etc.

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  • 161 Answers

Hi Are you sure the gogear is fully charged, your problem is symptomatic of a failing or uncharged internal battery.

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

1 Answer

The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

The mp3 player no is no longer recognized by the computer.


Dear customer,
           Try going into your Device Manager and uninstall all the entries that are something along the lines of USB Root Hub then reboot with all USB Devices unplugged until after Windows detects and reinstalls the USB Root Hubs then plug in your MP3 Player and see if it is detected and installed properly.

          Did u change ur Operating system of late? To see what version you have, Right Clcik My Computer and choose Properties.Some USB mass storage devices and mp3 players require that you have Windows XP Service Pack 1 or Service Pack 2 to work. I had a USB flash drive that kept restarting my computer until I installed SP1.so pleas do check with tat too..
plz rate this solution.. good luck.. thank you..

Apr 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Hi i think one of my kids had hit a buttion as when i trun my IBM Thinkpad 2366 on the screen is black if you could help me in any way your thanks ned


1. Remove all USB devices such as printers, mp3 players etc etc.
2. Remove the power-cable and the battery
3. Press and hold the power button for 30 seconds
4. Put the power-cable back in but not the battery and none the USB devices.
5. Turn the computer on

If nothing loads restart the computer and start tapping F8, when you get a menu called the advanced boot options choose last known good configuration.

Let me know if it doesnt work.

Jan 18, 2009 | IBM ThinkPad T30 2366 Notebook

1 Answer

How to unfreeze mp3 player


be sure you have the headphones plugged into the right hole, plugging into the usb can cause something similar to me.

Dec 15, 2008 | Philips GoGear SA261 MP3 Player

1 Answer

Frozen


You need to get the firmware upgrade from www.philips.com/support

Sep 05, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Frozen screen on my phillips mp3 player


You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically

If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."

-Tha Mp3 Doctor

Sep 01, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Pearl mp3 player


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Apr 19, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mp3


You may want to check the latest firmware upgrade. This is a link to the instructions. Be carfull to back up your MP3's though, this can erase data!
http://www.p4c.philips.com/cgi-bin/dcbint/faqview?scy=US&session=20080204185108_66.249.66.131&slg=ENG&refnr=0063493&refdisplay=PI_C35_SA60XX_002&dct=QAC&ctn=SA6125/37

Mar 01, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My philips mp3 wont work


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 02, 2007 | Philips HDD1630 MP3 Player

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