Question about Sony UP20 Digital Photo Printer

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There is a white line in the middle of our printouts that we need fixed asap! What do we do?

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  • nurseamygar Sep 30, 2010

    How do I get the contact strip replaced?

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Check this out :
If you look at the contacts that match up with the cartridge you will notice it's a rather thin, flexible PC board.The contact points are slightly concave normally but if someone jams the cartridge in wrong it can flatten these contact points so they no longer make an electrical contact with the cartridge.
If you have a magnifying device, look at the contacts and make sure non of them are smashed flat.
About the only thing you can do is have the contact strip replaced.

Posted on Sep 30, 2010

  • Jayant Jha Sep 30, 2010

    To get the contact replaced contact the service vendor of your area or simply call the manufacturer.

  • Jayant Jha Oct 05, 2010

    Is the problem fixed now.

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