Question about Avaya Corded Phone avaparp18d

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We need to set up a voice mail for an extension that has not been used in years. When I press intercom 777 and enter extension it tells me to enter password which no one in the office knows anymore. When we try to transfer calls to the extension the voice mail does not pick up, it rings back to the extension we transferred from so I think a voice mail has not been set up yet. Thanks. Selina

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The default password on partner voicemails is 1234. The reason for the call returning to the extension that transferred the call to the new extension is probably because the cover vms isn't set up for the new extension.
To check the vms cover for that extension, at either extension 10 or 11 press feature 00 and press the left hand intercom button twice. The display will say system programming.
Enter #310, the display will sayAutomatic VMS Cover Extension:
enter in the extension number of the new extension.
The screen will say either "1 assigned" or "2 not assigned"
enter in 1 (assigned)
press feature 00 when finished.

Posted on Sep 30, 2010

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How to set voice mail button on the phone - so i need not to dial intercom 777 and also how to set one touch button on the phone for music - so I need not to dial feature 19.... thank you


on that phone
press FEATURE 00
press the button you want to set for voicemai
press LEFT intercom then 777
now press the button you want for music (has to haave lights)
Press FEATURE 19

When done programming, press FEATURE 00

Aug 12, 2011 | Avaya Corded Phone avaparp18d

1 Answer

I bought a used avaya partner phone system online. It came with Partner mail vs module... I cannot access the menu for voice mail to set it up... Avaya directions say pressing (intercom) 777 but all I get...


Did you really think it was going to be that easy?

You have to program the VS in the proper hunt group (7) to make it work. For example, if you put it in the 2nd slot, because it was only a 2-slot carrier, it would become extensions 22 and 23 on a 2-port license and 20-23 on a 4-port. The Partner Mail is installed to the right of any 206 or 400 cards, so that you don't have any holes in the extension numbering plan.

Here's a manual for the VS R4. It should work for your system for the basic installation. http://public.carl.airpost.net/Avaya/Partner%20Mail%20VS%20R4%20Installation%20and%20Programming.pdf

Page 35 is your installation information and page 50 tells you how to program the ACS.

Good luck.

Carl




Nov 05, 2009 | Comdial Avaya Partner ACS with Voice Mail...

1 Answer

How do I reset the passord for my voice message system?


intercom 777 *, *, 0, #, 12345678, # press 9 to admin, listen for mailbox administration, press appropriate number, then listen press, listen but it should be mailbox number thn 6 to reset !!!!! it deletes all messages. then reapeat for all extensions. listen to prompts after reset they should be all set to 12345678 #

Sep 15, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

AVAYA Phone System: Lucent Partner Mail


press feat 00. touch btn to program dial feat14. this is now a voice mail transfer button. to program an ext button, touch btn to program, press left intercom dial 2 digit extension. Can you dial 777 and get voice mail?

Aug 26, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Hi I have a Lucent Partner 18D phone. I can't


Intercom 777
enter admin extension (0)
enter password (1234)
Option 3

Jul 28, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

How do I set up a voice mail box


Dial intercom 777
enter your extension number followed by #
enter password (default 1234)
Option 3 to record personal greeting

Apr 16, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Installing partner mail vs r4.1


check the voice mail ports. Can you dial them and have them answer?

Also check that each extension is programmed to hunt to voice mail in the partner programming

Jan 05, 2009 | Avaya AT&T Partner Phone

1 Answer

Re: Question


Your phone can have 3 options, Ring all the time, Switch between Voice and Ring, or Voice all the time.

From your phone(s) press PROG 21 and press the ENTER soft key (3rd key). Now press the SEL (3rd key) until it says VOICE CALL then press ENTER and EXIT. If you set it to this mode, the AUTO ANS button won't work.

If you select TONE, the Auto Answe button will work, making the phone VOICE CALL when lit and ring when not.

If you select VOICE CALL DENY, the AUTO ANS button still won't work and ...you get the pattern.

Carl


Oct 22, 2008 | Panasonic KX-T7633 Corded Phone

1 Answer

Can you help me?


Well, you are heading down the wrong road. To change the Auto Attendant message:
Dial Intercom 777
When prompted for the mailbox and password:
Mailbox "0" followed by the # sign
"1234" followed by the # sign
option 3 will allow you to change the recording.


To change the display names on an extension:
AT EXT. 10 OR 11:
Press "feature 00"
Press the LEFT intercom button twice
Press the RIGHT intercom button and the display will say "Extension program" enter extension you want to program
Press the LEFT intercom button
Enter the valid intercom name(see table below)
file?id=dgs6spp6_5ctm7dcfn_bIf you make a mistake, press mic/hfai to start over
feature 00, when you are done.

Jul 22, 2008 | Lucent PARTNER18 Corded Phone

2 Answers

Voice Mail


if you can not transfer a call to voicemail, there isnt a mailbox made. If you transfer a call and it doesnt go to voicemail, then there isnt a mailbox OR it isnt assigned to the voicemail group.

To assign a phone to go to voicemail (if there is a mailbox made)
at extension 10 or 11
press feature 00
LEFT intercom
Left intercom
#310 (auto VMS cover)
group 7
enter extension number.
If it says 2 not assigned, press "1" so it says assigned.
Press feature 00 when done.

If it still does not work, you need to build a mailbox. Will need to know EXACTLY which voicemail it is in that case.

Jan 15, 2008 | Lucent PARTNER18 Corded Phone

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