pawa - usenet poster
Rank: Apprentice
Rating: 0%, 0 votes
PS2, hands down.
http://consumeraffairs.com/new s03/playstation.html Sony Playstation 2 Defective, Class Action Charges
May 19, 2003
Consumers have been complaining for more than a year that Sony's
Playstation 2 video game machine stops reading DVDs and certain types
of games, often when the unit is just a few months old. Now, a
class-action lawsuit has been filed against Sony, alleging the company
deceived thousands of consumers by marketing PlayStation 2 as a DVD
player and a video-game unit.
"My son bought a Sony Playstation 2 in September. By Christmas, it
stopped working with a Disc Error, cannot read disc," Janet of
Graniteville, SC, complained to ConsumerAffairs.Com.
Despite numerous consumer complaints, the company claims it's an
insolated problem.
"I have spoken to numerous people who have called Sony about this --
mind you, which isn't caused by normal wear and tear or misuse of the
system -- and Sony still refuses to confirm that this is a mistake
within the system," said Andrew of Warren, PA in his report to
ConsumerAffairs.Com.
The suit charges that PlayStation 2 is not a reliable DVD player and
that playing certain DVDs can shut down the unit. Sony denies
deceiving consumers.
Sony is fighting the suit and contends the problem is not caused by
the unit's design or by Sony's manufacturing process. It blames dust
particles, dirt, fingerprints and scratches on the discs for the
problems.
Sony urges consumers with PlayStation 2 problems to contact the
company at (800) 345-7669 or check the PlayStation 2 Support Web site.