Crack in the screen

have a wing shaped thing in or on my dvd player.

Hey Petfrnd,

Typically manufacturers may consider problems such as cracked screens accidental or incidental damage, which is not generally covered under a manufacturer's warranty. The warranty itself may not always cite specific examples or explanations of each of the exclusions, and it may often be left to a repair technician to make the final determination on how damages may have occurred.

If you have lost your original owner's manual and documentation, you may always obtain a replacement copy by visiting Dynex's website, or by following this link:

http://www.dynexproducts.com/p-518-dynex-7-169-widescreen-portable-dvd-player.aspx

Remember that if you are unsure of what is covered and what is not, you can always contact Dynex directly for more information or speak with a Geek Squad® agent at your local Best Buy™ store for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.