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I have a HP compaq 6735s notebook and it currently has a virus on it called security tool. i was wondering how to get rid of it because whenever i try to open a security program to get rid of it the virus prevents it. do i have to reboot or completely wipe my computer clean and if so how could i do it?

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Hello

I would suggest a full format and a reinstall of the operating system.

At the links below you will be able to read step by step instructions on how to reinstall your Operating System.

Windows Vista
Windows 7

Hope this can be of help.

Kind regards
Andrea

Posted on Sep 30, 2010

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